Dairy Clerk - Hy Vee : Job Details

At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Dairy ClerkDepartment: DairyFLSA: Non-ExemptGeneral FunctionResponsible for rotating and replenishing merchandise and ensuring highest quality standards are met. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Core Competencies* Partnerships* Growth mindset* Results oriented* Customer focused* ProfessionalismReporting RelationsAccountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Dairy Department ManagerPositions that Report to you: NonePrimary Duties and Responsibilities* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.* Makes an effort to learn customers' names and to address them by name whenever possible.* Assists customers by: (examples include)* escorting them to the products they're looking for* securing products that are out of reach* loading or unloading heavy items* making note of and passing along customer suggestions or requests* performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call.* Rotates and replenishes merchandise and ensures highest quality standards are met.* Unloads trucks and places product in appropriate storage area.* Faces merchandise.* Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.* Builds end caps display and fills through the week as necessary.* Orders product and supply that is requested by department manager* Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.Secondary Duties and Responsibilities* Participates in the physical inventories (monthly and quarterly).* Checks invoices against delivered product when asked.* Assists in other areas of store as needed.* Performs other job related duties and special projects as requiredKnowledge, Skills, Abilities and Worker Characteristics:* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do simple addition and subtraction; copying figures, counting and recording* Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.Education and ExperienceLess than high school or equivalent experience and six months or less of similar or related experience.Physical Requirements* Must be physically able to perform medium work exerting up to 50 pounds of force frequently; and up to 10 pounds of force constantly to move objects.* Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with or without correction; depth perception.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.Working ConditionsThis position is exposed to noise and temperature extremes continuously, dirt and dampness frequently, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.Equipment Used to Perform JobBox cutter, two wheeler, ice cream carts, milk dollies, cash register, intercom, calculator, pallet jack, RPM.ContactsHas daily contact with suppliers/vendors and customers.ConfidentialityNoneAre you ready to smile, apply today.