Dallas Receptionist (Weekends - Part-Time) - The Salvation Army USA Southern Territory : Job Details

2nd Shift Friday & Saturday Job Summary: Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate andcomplete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing. Essential Functions: This job description should not be interpreted as all inclusive. It is intended to identify theessential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated inthis job description. Receptionist Responsibilities (60%) Answers the telephone and transfers calls to the appropriate destination; responds to callers questionsand provides accurate information. Telephones others to communicate messages; records accurate andcomplete messages; ensures the timely andaccurate distributionof messages through telephone and/or E-mail. Receives, greets andannounces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting toThe Salvation Army. Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in. Administrative Responsibilities (40%) Records and updates statistical information; ensures the accuracy and completeness of the same; records community assistance intodatabases. Adds/deletes namesand extensions to the phone list to ensure the list remains up-to-date ona daily basis; proofreads telephonelists for mistakes before list is printed. Sorts and distributes mail; ensures all mail reaches appropriate destination; assists withpreparing bulk-mail. Orders office supplies and ensures that the office supply inventory is maintained at a level to meet the needs of the department; prepares purchase requisitions and orders equipment and any other special items required for the office operations. Assists in setting up meeting rooms; sets up tables and chairs; puts ice in glasses and sets out drinks. Performs other administrative duties as requested. Creates staff, volunteer, and board members name badges. Other Responsibilities: Maintains the neatness and attractiveness of the reception area. Performs other duties as assigned. Materials and Equipment: Multi-Line Telephone General Office Equipment Knowledge, Skills andAbilities: Ability to direct phone calls to the appropriate person ordestination. Ability to respond to and assist callersand visitors in a calm, courteous and tactful manner. Ability to record accurate andcomplete messages. Ability to perform clerical support work while operating themulti-line telephone. Ability to maintain anadequate supply of applications, informative materials and/or brochures for distribution to visitors. Ability to respond to emergencies in a calm and effective manner. Ability to plan and coordinate the distribution of food and commodities to the public. Ability to project a positive and professional image of The Salvation Army. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: High school diploma or G.E.D., and Prior experience working with the public performing customer service or receptionist responsibilities, or Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities. Certifications: Valid State Driver's License (Preferred) Physical Requirements: Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to operate a telephone and/or switchboard. Ability to sort documents alphabetically and numerically. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Moderate amount of physical effort required associated with walking, standing, lifting and carrying light to moderately heavy objects (25-50 lbs.) frequently. Working Conditions: Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Application Submittal Period: 09/24/2024 - 10/23/2024 When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location. We appreciate your interest in employment opportunities with The Salvation Army! Other details

• Job Family TX-NON-EXEMPT
• Job Function Admin Support
• Pay Type Hourly

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