About Go-To-Market Analytics at CircleCI In this role, you will be a member of the CircleCI Data team. We are a broad team of data analysts, data scientists, and analytics engineers. You will help Go-To-Market teams make data-driven decisions, deliver measurable improvements to our customers, and help ship innovative data products. Each of our customer facing teams engage with developers in a different way, so you will never be short of new challenges. In this role, you will lead all things reporting for the Go-To-Market teams! What you'll do:
- Be an excellent analyst: Uncover business questions. Develop rational hypotheses around these questions. Explore data in clean and raw forms. Soundly use statistics. Make clear visualizations. Deliver actionable insights. Tell compelling data stories. Present to technical and executive audiences. Drive action and outcomes.
- Support the Go-To-Market teams: Collaborate with customer success managers, sales leaders, field engineers, and account executives. Define and model business metrics. Analyze products, customers, and business outcomes. Uncover what drives process success.
- Use a growth toolkit: Think in terms of overall customer engagement, retention, and growth. Support iterative cycles of build, measure, and learn. Educate partners on statistical validity.
- Improve our analytics practice: Turn repetitive queries into dashboards. Improve team processes. Define requirements for better data. Improve data automation and analytics capabilities. Partner with senior data analysts and analytics engineers.
What we're looking for
- 2-3 years of data analytics: Successful candidates typically have from two to three years of experience at a high-growth company with a well-defined product funnel. Often, candidates have supported functions as a data analyst or in BI-, reporting-, or analytics-engineering roles. Experience with experimentation methodologies (A/B, MVT) is a plus.
- Technical education: A bachelor's degree in a technical or quantitative field (e.g., Analytics, Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, Finance, etc.). Bonus for a similar Master's degree or a data science bootcamp.
- Proficiency across analytics tools: Analytical SQL. Intermediate statistics. Ability to quickly ramp up on scripting in a notebook environment, using Python and Pandas, GitHub, Snowflake, Mode, Segment, Optimizely, Airflow, DBT, and others.
- Right soft skills: Effective communicator across technical and business audiences. Curious; confident; open to questioning assumptions and being questioned. An incremental worker, able to balance vision and execution, and not easily discouraged.
You can work remotely anywhere in the Bay Area in a hybrid fashion with an expectation of at least 2 days per week in our San Francisco headquarters office.United States Base Pay Range$116,000-$145,000 USDWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.About CircleCICircleCI is the world's largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, ThresholdVentures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital. CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.