Data Analyst - VINCI Highways Mobility Solutions : Job Details

ABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a one account feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue - all while providing exceptional customer service. Learn more: ABOUT VINCI HIGHWAYS VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience. More information: @VINCIConcess JOB PROFILE: Data Analyst JOB LOCATION: Dallas, TX (Hybrid, 3 days in office, 2 WFH) JOB RESPONSIBILITIES: Act as the interface between the business and operations for providing analytical support for day-to-day operations. Gathers data from across the business; analyzes it and translates the results into a non-technical language for team members of all backgrounds. Responsible for building data models to organize important data for different teams across the business and for monitoring and handling data. Assesses programs, schema and process flows to advise business stakeholders on ways to align data and operational statistics with the goal being to evaluate and synthesize data needed to gauge program performance as well as, to identify areas of efficiency and improved performance. Performs highly complex data analysis and data research work. Work involves conducting detailed analysis and extensive research on data and providing results in various formats. Monitors and implements measures to ensure data quality. Responsible for using standard statistical tools, methods and techniques to translate data into actionable insights using data visualization software. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. The following items outline the major duties and responsibilities in addition, other duties may be assigned. •Consults with internal and external customers to identify user needs to compile and query data. •Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. •Interprets results to identify significant differences in data. •Identifies and interprets data patterns and trends and assesses data quality. •Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders •Performs data analysis using standard statistical modelling, graphic analysis, tools, methods, and techniques. •Convert complex data sets into reports that can easily be understood. •Identifies data gaps, errors, anomalies, inconsistencies, and redundancies by analyzing the content, structure, and relationships within data. •Prepares comprehensive technical reports to present and interpret data. •Troubleshoot and document operational, process and system defects. •Extracting data from CRM and database systems to prepare routine reports as defined or answer ad-hoc senior leadership questions and requests. •Analyzes unique operational events for root cause and reporting findings. •Ability to understand questions, identify data required, synthesize reports, identify patterns, and anticipate additional areas of interest. •Providing support for additional projects as required, including data to support planning for future growth. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. •Must be a self-starter. •Ability to work with minimal direction in a fast-paced/high-pressure environment. •Ability to prioritize tasks and directly support the department managers. •Good troubleshooting and error isolation skills. •Excellent oral/written communication skills are required, including demonstrated ability to package analytical results into an executive summary and present it to senior leadership. •Advanced knowledge of Excel, Power BI, and SQL •Intermediate skills in Word and PowerPoint; along with other MS Office products, such as Visio, Access •Exercises logic and reasoning to define problems, establish facts and draw valid conclusions EDUCATION & EXPERIENCE •Bachelor's degree in business, management, economics, accounting, finance, information system or significant progress towards a degree. •At least 4 year's experience in data analysis, research, compilation, and/or report writing and design work experience. SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities in this position. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.