Data Analyst - Crisis Prevention Institute : Job Details

Our Story: Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we've helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It's a philosophy that is central to everything we do, and traces back to our beginning.

The Role:

The Data Analyst will be responsible for providing actionable insights and maintaining accurate data to drive targeted outreach, track performance, and support strategic market expansion.

What You Get To Do Everyday:

• Analyze sales data to identify opportunities for deeper market penetration and targeted outreach.
• Develop and maintain reports and dashboards to track sales performance across market segments.
• Deliver actionable insights to support strategic sales initiatives and market expansion efforts.
• Ensure the accuracy and consistency of market segmentation data across systems.
• Monitor sales targeting efforts and assess their effectiveness using data-driven insights.
• Establish and maintain customer market segment hierarchies to ensure accurate classification.
• Work closely with multidisciplinary teams to define CPI's roadmap and strategy, monitor operations metrics and KPIs, and provide insight and visibility.
• Translate business questions and hypotheses into analysis and actionable insights.
• Develop and maintain scalable and self-service visualization tools and storytelling dashboards.
• Foster strong relationships with stakeholders acting as a strategic and supportive link between technology, business, and product.
• Perform other position-related duties as assigned.

You Need to Have:

• Bachelor's degree
• Three years or more of work experience in a data-related position
• Experience working with Tableau, Power BI, client relationship management (CRM) systems, and SQL
• Proficiency with Microsoft products including Outlook, Word, Excel, PowerPoint, and Teams
• Ability to interpret market data and identify segment-based sales opportunities
• Ability to manage complex projects with a problem-solving approach
• Skilled in presenting complex insights tailored to sales and marketing teams
• High accuracy in establishing and maintaining complex market hierarchies
• Strong attention to detail
• Ability to multitask, prioritize and organize efficiently
• Accountability for work produced
• Positive attitude, high-energy
• Well-developed interpersonal skills

What We Offer:

• $86,000 - $101,000 annual salary
• Annual company performance bonus
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training
• Hybrid work schedule

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexualorientation, gender, gender identity, or expression (including against any individual that is transitioning, hastransitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical ormental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, orany other basis prohibited by applicable federal, state, or local law. The Company will consider foremployment qualified applicants with criminal histories in a manner consistent with local and federalrequirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement,promotion, transfer, training, compensation, benefits, employee activities, and general treatment duringemployment.