As a Data Center Program Manager, you will play a crucial role in delivering the core infrastructure and foundational technologies for online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Your responsibilities will include:
- Troubleshooting service incidents and managing assigned projects to meet service delivery objectives.
- Escalating issues to appropriate stakeholders to remove obstacles.
- Following safety policies and procedures and participating in root cause analysis (RCA) of incidents.
- Collaborating across various teams and providing mentorship by sharing best practices.
- Coordinating metro data center visits, ensuring visitor safety and security, and managing associated programs.
- Executing strategic visions, adhering to safety protocols, and participating in improvement processes.
Qualifications:
- High School Diploma or equivalent AND 1+ years of industry experience OR 2+ years of industry experience and college coursework