Data Center Technician Manager - Microsoft : Job Details

As a Data Center Technician Manager (DCTM), you will lead a team of technicians, providing guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process. Microsoft's Cloud Operations & Innovation (CO I) is the engine that powers our cloud services. As a Data Center Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, One. Drive, and the Microsoft Azure platform. As a group, CO I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Pro...Technician, Manager, Support Technician, Microsoft, Data, Operations, Technology