Data Entry and Support Specialist - Isothermal Community College : Job Details

Posting Details Position Information Title Data Entry and Support Specialist Full or Part Time Full Time Number of Months 12 Months Proposed Date of Employment 03/10/2025 Work SchedulePermanent or Temporary Permanent Salary Band $35,695 Position Summary Information Position Summary In support of Isothermal Community College, the Data Entry and Support Specialist is responsible for maintaining the integrity and accuracy of student records and reporting for Student Affairs. This position is essential to the support of Student Affairs' processes and the entry, management, and modification of student data in various databases and systems. Responsibilities Data Entry and Management

Efficiently and accurately access, enter, and modify student and division records in applicable data management systems (physical and digital files).

Assist staff within the Student Affairs division by processing common forms and communicating outcomes to appropriate stakeholders.

Assist the division by preparing and generating communications, documents, reports, and presentations.

Data Integrity and Confidentiality

Manage student records, including personal and academic information, with professionalism and attention to detail.

Assist with internal audit processes to ensure accuracy and integrity.

Handle data and records with confidentiality by adhering to governing regulations, institutional policies, and practices.

Administrative Support

Assist with processing correspondence, including but not limited to division emails, telephone calls, text messages, and, when appropriate, in-person communications.

Handle general inquiries and provide information to students, colleagues, and the community.

Through excellent communication skills, provide accurate information to the college community using multiple modes of communication.

Other Duties 1. Provide office coverage as needed, including some evening hours. 2. Attend and meaningfully contribute to staff and college-wide meetings. 3. Serve on Student Affairs and College working groups and/or committees as appropriate. 4. Engage in conferences, workshops, and professional development trainings as needed and/or beneficial. 5. Review daily practices to maximize service excellence, effectiveness, and efficiency as part of a commitment to continuous improvement. 6. Perform other duties as required and such tasks as assigned by the supervisor. Skills and Abilities

Develop an understanding and appreciation of Isothermal Community College's mission, history, current programs, services, values, and goals.

Ability to establish, cultivate, and maintain positive, professional relationships with students, colleagues, and the community.

Possess the ability to follow through on all tasks/projects with accuracy and keen attention to detail.

Knowledge and ability to operate computers, mobile devices, internet platforms, and college-related software, including Microsoft Office, Colleague, and applications relevant to the role.

Ability to anticipate needs, plan, organize, execute, and function effectively under the time constraints of rapidly changing priorities.

Effective verbal, written, and interpersonal communication skills.

Ability to work without close supervision through self-motivation, using sound professional judgment.

Carry out standards of service excellence and professionalism when handling educational records and confidential or sensitive information (FERPA).

Commitment to creating an inclusive campus climate that values the unique perspectives and characteristics of all individuals.

Minimum Qualifications

Required- Associate Degree.

Required- Physical and digital data entry experience.

Preferred Qualifications

Preferred- Experience in an educational setting.

Posting Detail Information Open Date 02/11/2025 Close DateOpen Until Filled Yes Additional Information Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at [email protected] or via phone at (828) ###-####.