Job Description: Cashier Job Purpose:
- This Entry level role will be part of the NJ Payment Center Group in which the incumbent will be primarily responsible for processing in person customer utility
- payments, and for accurately maintaining a cash drawer, balancing funds and making daily bank
- deposits. Manage the processes of customer payments, misapplied payments, balancing and bank
- deposits within the Customer Care organization.
- Duties:
- Operate customer cash processing equipment and systems to process customer payments (cash and
- check). Balance cash drawer and prepare bank deposits. Research and locate misapplied payments,
- adjust customer accounts for payment posting errors and process customer deposit payments.
- Maintain daily records for monthly reports and distribute to appropriate area, and communicate with
- various departments with the correction, removal or transfer of money.
- Assists in maintenance of department records, maintenance of customer records (update name, mailing
- address, or phone number) and store and destroy confidential records in accordance with appropriate
- regulations to ensure compliance
- Position may be required to work extended hours, including 24 x 7 coverage during storms o r other
- energy delivery emergencies.
Required:
- High School Diploma/GED or equivalent education, training and/or experience.
- Knowledge of banking operations, bookkeeping and/or basic accounting practices.
- Experience demonstrating skill using at least one of the following payment processing systems: adding
- machine, receipting machine and/or calculator.
- Experience demonstrating skill communicating effectively with others.
- Experience demonstrating skill performing basic arithmetic (specifically, addition, subtraction,
- multiplication, division, percentages, averages).
- Ability and willingness to travel to alternate locations to support work levels during routine situations,
- perform secondary role assignments during emergency situations and/or attend training, as required.
- Experience demonstrating skill using basic functions of PC-based word processing, spreadsheet and/or
- e-mail software
- Experience demonstrating skill interacting with customers.
- Experience demonstrating skill working with customer payments, including entering payments into a
- database, processing payments, locating lost and/or misapplied payments, adjusting discrepancies
- and/or entering daily totals into a spreadsheet.
- Ability and willingness to work overtime as required.
- Ability and willingness to multi-task and be flexible.
- Ability and willingness to maintain the confidentiality of files, records and data.
- Ability and willingness to sit and/or stand and enter data and receive payments from customers over
- extended periods of time.
- Ability and willingness to work as part of a team and to work independently
- Ability and willingness to work extended and/or non-standard hours, with little notice and during
- emergency situations as required.
- Ability & willingness to communicate orally and in writing to internal and external stakeholders.
- Must possess a valid driver's license.
- Must successfully pass qualification test. (SASS)
- Must successfully pass a Criminal History Records Check.
Preferred:Bilingual (Spanish).Experience demonstrating skill entering data and reconciling errors.NIT001