DATA ENTRY CUSTOMER SERVICE - Ideaboxpro : Job Details

Join Our Team: Data Entry Customer ServiceAre you detail-oriented with a passion for delivering exceptional customer service? Ideaboxpro is seeking a diligent individual to join us as a Data Entry Customer Service representative.About the Role: As aData Entry Customer Service representative at Ideaboxpro, you will play a pivotal role in ensuring accurate data entry while providing outstanding service to our clients. You will be responsible for entering and maintaining customer information, handling inquiries, and resolving issues promptly and efficiently.Responsibilities:

• Enter customer data accurately and promptly into our database or CRM system.
• Respond to customer inquiries via phone, email, or chat in a professional and courteous manner.
• Resolve customer complaints and issues effectively and escalate when necessary.
• Maintain confidentiality of customer information and adhere to data protection policies.
• Assist with administrative tasks such as filing, scanning, and copying documents.
• Collaborate with other departments to ensure seamless customer service delivery.

Qualifications:

• High school diploma or equivalent; additional education in Business Administration or related field is a plus.
• Proven experience in data entry and customer service roles.
• Excellent typing speed and accuracy.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and manage time effectively.
• Proficiency in Microsoft Office suite and experience with CRM software preferred.

Benefits:

• Competitive hourly wage: $16 - $22 per hour.
• Monday to Friday schedule with 8-hour workdays for a balanced work-life schedule.
• Opportunity to work in a supportive and collaborative team environment.
• Potential for career growth and advancement within our expanding company.
• Access to training and development programs to enhance your skills and knowledge.

If you are ready to contribute your skills to a dynamic team committed to excellence, apply now to join Ideaboxpro as a Data Entry Customer Service representative! Let's achieve excellence together. Apply today!Location: San Antonio, TXSchedule: Monday to Friday, 8-hour shiftsSalary: $16 - $22 per hour3.5