DATA ENTRY / SHIPPING AND RECEIVING CLERK - NDX : Job Details

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this opportunity at NDX Muth Mumma Dental Lab in Harrisburg, PA for a full time Data Entry / Shipping and Receiving Clerk.The regular hours for this position are 7:30 AM to 4:00 PM, Monday through Friday, and subject to change as needed. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!Primary Responsibilities and Essential Functions of the Position:

• Minor Accounting process
  • Process payments
  • Send out invoices/statements
  • Issue credit based on preset limits
  • Invoice cases
  • Inventory
  • PO's
• Answer incoming calls and make outbound calls.
• Thoroughly answer customer inquiries or questions that may arise
• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear.
• Sorts and attaches doctor prescriptions.
• Enter prescription information via Data Entry to schedule cases
• Responsible for billing and invoicing all finished cases and will sort and attach.
• Responsible for properly packing all completed cases.
• Responsible for verifying and properly consolidating all cases to prepare for shipping.
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures.

Skills and Abilities Required:

• Must be able to read, write, speak and understand English
• Must have computer skills including typing and familiarity with Microsoft Office products
• Verbally communicate via telephone-maintaining a positive demeanor
• Verbally communicate with all levels of staff-maintaining a positive demeanor
• Takes initiative
• Listening Skills
• Attention to detail and accuracy

Minimum Education and Experience Required:

• Preferred: High school diploma or GED equivalent
• Preferred: Minimum 5 years of experience in a dental environment or call center

Hazardous Materials or Equipment Used:

• General office equipment

Physical Requirements:

• Perform tasks at multiple workstations-standing and sitting for extended periods of time.
• Push, pull, lift, and/or carry up to 25 pounds