Data Operations Lead - TikTok : Job Details

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.About the teamThe Data & Analytics(D&A) team aims to use data as powerful language to translate business goals and evaluate business achievement. As one of functions on the Content Strategy & Policy team, the D&A team inherits Content Strategy & Policy team's general mission : be a connective tissue between cross functional stakeholders from a data perspective and provide analytics and internal operational tool support. It includes 3 parts: Central D&A, Regional D&A, Data Operation team.Responsibilities The general goals for the team are to:- Provide a general measurement framework to evaluate Content Ops contribution with internal Content Ops team and Product and Algo team.- Create elite one stop data tool with unified metrics definition for Content Ops team daily operation efficiency improvement.- Provide best-in class analytics and ecosystem insights for the Content organization.- Optimize/scope internal operational tools to improve efficiency in the areas reflected by general measurement framework.As for the lead of Data Operation team, the main goals is to proactivly optimize/scope internal operational tools to improve efficiency in the areas reflected by general measurement framework. The following specific responsibility are needed:- Work with Central D&A, Data BP, PM and Ops stakeholder optimizing / scoping internal operational tools (e.g., CRM) to improve efficiency in the areas reflected by general measurement framework and address key needs of Creator and Publisher teams. - Work with Central D&A leaders to explore and scale day-to-day data analysis work into tools to improve efficiency.- Work with other Central D&A members to connect operational tools and performance metrics to explore opportunities for Ops output and efficiency optimization.- Responsible for data sync from important external platforms (e.g., Tubular) for Content Ops teamQualifications Minimum Qualifications1. Familiar with content operation and good at abstracting complicated daily process into systematic workflow. Strong business sense to observe Ops daily work streams and scope and optimize tools to improve the efficiency of workflow. 2. Strong communication skills with different team have project management skill to delivery outputs by cooperating with different team. 3. Data driven and familiar with the data warehouse and data analysis. 4. Smoothly English communication and writingPreferred Qualifications1. Management experience2. Life-long learner full of curiosity and problem-solvingTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Job Information[For Pay Transparency] Compensation Description (annually) The base salary range for this position in the selected city is $176356 - $329333 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.