Datacenter Technician - Insight Global : Job Details

Required Skills & Experience

1-2 years experience supporting IT equipment or related technology. Flexibility to work non-standard business hours that may include weekends and/or holidays.

Job Description

The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects. Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues. Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures. Verifies security compliance for decommissions. Follows procedures to communicate, report, and escalate incidents to appropriate data center operations management units and Technician Leads. Target pay for this position is $22-$24/hr. Shift for this role is Sunday-Tuesday and every other Wednesday 6A-6P.