Job Location : Brooklyn,NY, USA
Bluestone Lane is an Australian inspired coffee & hospitality brand committed to providing environments where our guests or locals feel special through genuine connections premium award winning coffee and healthy food At Bluestone Lane its more than coffee its connection Locals come to Bluestone Lane for their daily escape & to feel more connected in their communities Seeking friendly customer service oriented Servers for our Dumbo cafe This is a daytime concept supporting a great worklife balance What youll do Provide genuine connection and hospitality to each and every guest that enters the cafeFollow the Bluestone Lane Steps of Service when waiting on guests and serving their tablesMaintain full knowledge of all menu items and ingredients including limited time offerings to provide guidance to guests on menu recommendations and potential allergensAccurately take guests orders and upsell items to achieve higher ticket totalsPromptly and calmly address any guest issues escalating to management if necessaryMaster the Bluestone Lane art of making coffee on La Marzocco espresso machineryAssist with packaging takeout items and working with 3rd party delivery drivers to ensure app orders are accurateFollow all health & safety standards to operate a clean and organized work spaceWho you are A hospitality first people person you simply love to make others feel good no questions about itA positive contributor to the team environment working cohesively with others to deliver exceptional experiences to our localsA multi tasker who wont bat an eye even when caught under a bit of pressureA motivated & hungry individual who is looking for career development in the hospitality industryA fast learner can shift from one job to the next with easeA digital warrior youll be able to help locals navigate the BL order ahead app with your eyes closedA punctual & reliable teammate always on time for shifts & never leave your teammates hangingOur teammates benefit from World class coffee training programsAmazing career development opportunities1125hour TIPS 2500 #######k plan with company matchHealthcare & Paid Parental LeavePaid Vacation & HolidaysComplimentary coffee & shift mealsCommuter benefitsEmployee Assistance ProgramsEmployee Resource GroupsEmployee referral programDaytime hours only allowing for a great work life balanceFor qualifying teammates Working Environment Working conditions are typically indoors in environmentally controlled conditions While performing the duties of this job the employee is regularly required to talk or hear Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Bluestone Lane is an Equal Opportunity Employer committed to celebrating diversity within our teams We encourage inclusive environments for all where we respect and empower individuals Visit us at bluestonelanecom to learn more about working on our incredible team Bluestone Lane utilizes the federal governments E Verify program to determine employment eligibility Please visit e verifygov for more information