Job Location : Laguna Niguel,CA, USA
We are searching for an enthusiastic, caring and hardworking individual with DENTAL experience, great communication skills to join our amazing team. Ideal candidate must also be a team player, able to multitask, and be able to handle a fast paced practice. You will be responsible to coordinate scheduling, occasional treatment planning, and checking patients in and out.
As a front office coordinator, you create the first impression and a lasting impression for each patient, whether in person or on the phone. We are looking for someone who is seeking a long-term career. If you are that person, please email us your resume!
Responsibilities:- Greet and welcome patients and visitors in a friendly and professional manner- Answer incoming phone calls and direct them to the appropriate department or individual- Schedule patient appointments and maintain the appointment calendar- Verify patient insurance coverage and collect necessary information- Assist with patient check-in and check-out process- Maintain patient records and ensure accuracy of information- Handle patient inquiries, resolve issues, and provide exceptional customer service- Perform general administrative tasks such as filing, faxing, and scanning documents
Requirements:- Previous experience working in a dental office or medical setting is preferred- Knowledge of HIPAA regulations and ability to maintain patient confidentiality- Proficiency in operating phone systems and handling multiple phone lines- Strong organizational skills with attention to detail- Familiarity with front desk operations and medical scheduling software (e.g., Eaglesoft, Epic, eClinicalWorks)- Excellent communication skills, both verbal and written- Ability to multitask and prioritize tasks effectively
- Preferred: Knows to work with Eaglesoft software
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
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