Dental Receptionist - Dental Care Alliance : Job Details

Overview We have an immediate opening for a full time Dental Receptionist at Imray & Gesek Oral Surgery located in Jacksonville, FL 32204. The Dental Receptionist we hire is preferred to have previous experience working in a dental/and or medical office. Knowledge of dental terminology is a plus! We prefer a candidate that is a team player, has a positive attitude with exceptional multi-tasking abilities, and excellent customer service to join our amazing team. The hours will be Mon-Thur 7:45-5:00 & Fri 7:15- 2:00. Pay-rate is $14.00-$18.00 Responsibilities The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service. Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and or concerns according to DCA Policies Answering Telephones Scheduling Appointments Maintaining Appointment Book Confirming Appointments Follow up on no shows/cancellation of Appointments Register Patients on sign in sheet Post charges and payments to patient accounts Checking voice-mail on a daily basis Maintain a clean and friendly waiting area for patients Qualifications Experience working in a dental, medical, or other health-care office, preferred Knowledge of insurance plans (HMO/PPO), is a plus Experience answering telephone Must have exceptional customer service skills #LI-CN1 #CAR