Salary: $18.00 - $20.23 HourlyLocation : 201 N. Brushy St. Leander, TXJob Type: Full timeJob Number: 3.01.1/25Department: Human ResourcesDivision: Municipal CourtOpening Date: 01/09/2025Closing Date: 1/26/2025 11:59 PM CentralPerforms entry-level routine work.Works under moderate supervision, with minimal level of discretion. Ensures the efficient and accurate operation of the City's court by performing clerical duties in a timely and appropriate manner. Essential Duties & Required Qualifications
- Provides excellent customer service to Municipal Court inquiries by precisely communicating court processes, as defined by state law, policy and judicial orders, both oral and written. Provides other general information to the public in a professional manner.
- Responsible for accurate court disposition and fine records by collecting payments, posting correctly to the court management software system, balancing a cash drawer daily following established cashiering procedures.
- Provides assistance for accurate data entry/file transfers of tickets from the Police Department, Code Enforcement, and outside agencies for traffic, parking, state and City violations.
- Ensures prompt communication for court customers by sending timely courtesy letters and emails.
- Responsible for accurate alphabetical and numeric filing practices in court. Accurately captures documents in a document management system to maximize productivity and provide efficient retrieval of information.
- Ensures the effective coordination of Municipal Court operations by contributing to both the departmental and the City-wide court teams by communicating effectively on problems and issues.
- Stays abreast of legislature and court procedures and training related to court duties.
- Performs other related duties as assigned.
Required Education and Experience
- High school diploma or its equivalent.
- Minimum of one year of office experience utilizing computers and software.
- Minimum of six months of customer service experience.
- Minimum of six months of cash handling experience.
Required Certificates and Licenses
- Ability to obtain your Level I Court Clerk certification within two years of hire date.
- Attend a minimum of 12-hours of training per year, through the Texas Municipal Courts Education Center (TMCEC) to obtain or maintain certification.
Preferred Qualifications
- Possession of an active/valid Level 1 Court Clerk certification, or higher level.
- One or more years of experience in court-related operations.
- Bi-lingual (Spanish).
Knowledge, Skills & Abilities
- Ability to communicate effectively both verbally and in writing.
- Ability to follow detailed verbal and written instructions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to calculate figures and amounts such as discounts and percentages.
- Ability to communicate with other employees and the general public in a courteous and diplomatic manner.
- Skill in handling multiple tasks and prioritizing.
- Analyze situations and adopt quick, effect, and reasonable courses of action.
- Skill in using computers and related software applications.
- Ability to develop and maintain effective working relationships with City employees, the public, elected officials, and boards and commissions.
Physical Demands & Additional InformationWhile performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to handle items, reach with hands and arms, climb or balance, talk, and hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Reasonable accommodations may be considered to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. Your well-being and that of your family matters to you, and so it's important to us too. To support you and your loved ones through life's many challenges, we offer our full time employees access to a wide array of benefits including health, dental, vision, life, disability, accident, cancer, flexible spending accounts, health savings accounts, employee assistance, paid holidays, paid sick leave, paid emergency leave, longevity pay, golf course discounts as well as generous retirement and deferred compensation programs and social security participation. MedicalWe offer two types of medical plans (a traditional PPO plan and a high deductible health plan) so that you can choose the one that best fits your needs. The premium you pay is based on which plan you select and who you cover. Covering just yourself? The City currently pays the entire employee-only premium for either plan. Covering qualified dependents in your family? Currently, we'll pay your employee premium and split the remainder of the spouse/child/family premium with you - we pay 60%; you pay 40%. That generous cost share reflects our philosophy that our employees and their families should have the best health care we can afford to provide. DentalDental plans include a DMO option (no cost for employee-only coverage) and two more traditional plans whose premiums are also affordable. You can choose to cover yourself or any qualified dependents and choose which plan best suits your dental needs. Currently, for the DHMO option, we pay the employee premium and split the remainder of the spouse/child/family premiums with you - we pay 50%; you pay 50%. Under the more traditional plans, although we don't pay the entire employee-only premium, we still split the incremental dependent premiums with you 50/50. VisionAccess to $10 eye exam co-pays and up to $150 frame and contact lens allowances make vision insurance a popular benefit among employees. Cover yourself for just a few bucks a pay period or all of your qualified dependents for not much more. Life/AD&DYour basic employee $15,000 term life insurance policy is paid for by the city. Accidental Death & Dismemberment under the plan would pay an additional $15,000 to your beneficiary if you die in an accident. More life insurance coverage is paid for by the City and provided through our Texas Municipal Retirement System (TMRS) program. If that's still not enough coverage, you can purchase more life/AD&D coverage for yourself and your qualified dependents. Over the age of 65? These coverages are subject to an age reduction schedule. DisabilityBoth short and long term disability plans which provide up to 60% income replacement are available to purchase at competitive rates. Accident & CancerNeed extra coverage for off-the-job medical injuries or a cancer diagnosis? Supplemental plans that pay cash for some of life's most unexpected events are available for purchase. Flexible Spending Accounts (FSA)Want to set aside some pre-tax dollars for health care expenses or dependent care expenses? If you select the traditional EPO medical coverage, you can set aside pre-tax money for medical expenses through the City's Section 125 medical FSA plan, which is managed by an outside carrier. You can do the same for dependent day care expenses, regardless of which medical plan you select. Health Savings Accounts (HSA)The high deductible health care plan has its own provisions for pre-tax health savings (HSA) so you can set aside money for your qualified health care expenses. The City will add $1000 to your health savings account to get you started each plan year. Employee Assistance ProgramWe know that sometimes your needs are much different than a doctor visit or a prescription, so the City pays for a generous employee assistance program through Alliance to help you or any household member with counseling, legal referrals or simply a safe ride home. HolidaysThe City has thirteen designated holidays each year. Vacation LeaveMost full time, regular employees (excluding firefighters on a 24 hour shift schedule and department heads) accrue 3.69 hours of vacation time each pay period and are eligible to use that time after just six months of employment. The longer you work for the city, the more vacation time you receive, with those accrual rates going up at 4, 9 and 14+ years of service. Never use your vacation time? Don't worry; you can bank up to two times your annual accrued hours before you stop accruing. Sick LeaveAs a full time regular employee (excluding firefighters on a 24 hour shift), you accrue 3.69 hours of sick leave each pay period, which you are eligible to use after your first pay period with the city. You can also continue to build your sick leave balance up to 480 hours for those unexpected emergencies.Longevity PayRegular full-time employees after they've been employed for one year or more are eligible for an annual payout of $5 for every month of City service. So, while that first year $60 check might not seem like a ton of money, that $1500 check (minus taxes of course) for your 25 years of service which is paid around Thanksgiving will likely help you feel very thankful for a little extra cash for Christmas shopping. RetirementAll regular full-time employees participate in our Texas Municipal Retirement System (TMRS). Your 7% investment each payroll period is matched 2 to 1 by the City and is vested at 5 years. You can retire at age 60 with 5 or more years of service or younger if you have at least 20 years of service. You can also receive service credit for certain types of military service. The City's TMRS plan is one of the most generous retirement plans around. Deferred CompensationIf saving 7% with a 2 to 1 match through TMRS isn't enough to meet your financial goals, you can stash even more on a pre-tax basis through the City's 457 plan. Start or stop saving at any time - up to $18,000 annually if you're under 50, and up to $24,000 if you're older. Social SecurityCity of Leander employees also participate in the social security system under FICA regulations. Golf CourseWe have a gorgeous golf course. Want to learn how to play? As a City employee you can play for 50% off. Check it out!01 Do you have a minimum of a High School Diploma or its equivalent?
02 Do you have a minimum of one year of office experience, utilizing computers and computer software?
03 Do you have a minimum of six months of customer service experience?
04 Do you have a minimum of six months of cash-handling experience?
05 Please provide a brief description of the type of customer service experience and cash-handling experience you have. 06 Are you willing to obtain your Level I Court Clerk certification within two years of hire date?
07 Are you willing to attend a minimum of 12-hours of training per year, through the Texas Municipal Courts Education Center (TMCEC) to obtain or maintain your Court Clerk certification.
08 How many years of court clerk experience do you have?
- I do not have any court clerk experience, but I am willing to learn.
- I have some experience, but less than one year.
- I have one to five years of experience.
- I have six or more years of experience
09 Do you currently have a valid Level 1 Court Clerk certification, or higher?
10 Are you bilingual in English and Spanish?
Required Question
