Deputy Director, Active Transportation and Station Access - Massachusetts Bay Transportation Authority : Job Details

Salary: $91,510.00 - $122,000.00 Annually Location : 10 Park Plaza, Boston Job Type: Full-Time Job Number: 24-20627 Department: MBTA - Real Estate & Asset Development Area: 731-Real Estate Administration Opening Date: 11/07/2024 Closing Date: 11/21/2024 11:59 PM Eastern Licenses / Certifications: None Required Union Affiliation: Executive Safety Sensitive: No; this is not a Safety Sensitive position. Essential Classification (Emergency Staff): Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency. On-Call or 24/7: Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel. At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Real Estate Team at the MBTA is responsible for parking and station access, advertising and partnerships, and other emerging opportunities to generate sustainable value for the MBTA and its customers. To facilitate rapid growth and improvement, the team needs a full-time Deputy Director of Active Transportation and Station Access to manage the MBTA's bike and active transportation parking portfolio, develop a technical project roadmap, and coordinate policies and review plans related to station access. This position performs a combination of analysis, project and vendor management, stakeholder engagement, and policy development. Responsibilities include managing and expanding existing active transportation-supporting infrastructure (bike cages, bike racks, etc), working and coordinating with external groups (municipalities, advocates, developers) to improve access to the MBTA's stations, and coordinating policies and practices to support the T's mission. The Real Estate team will rely on the Deputy Director of Active Transportation and Station Access to help improve how customers access the MBTA's services through active transportation. Duties & Responsibilities

• Work collaboratively with internal and external stakeholders including municipalities and other agencies to support the deployment and ongoing management of bike racks, bike cages, and micro-mobility accommodations at MBTA parking facilities.
• Represent the Commercial Strategies and Programs and Parking and Station Access teams in reviewing designs and plans for developments of parcels at or near MBTA stations to advocate and review for Active Transportation and Station Access accommodations.
• Develop roadmap for customer-facing improvements including technical improvements to bike cage access, state of good repair at existing facilities, and other rider-tools to support and encourage Active Transportation.
• Advocate and provide direction for Active Transportation needs in MBTA fare collection systems and digital rider tools.
• Develop presentation-quality reporting supported by data understand the MBTA's active transportation infrastructure including state of good repair and expansion needs.
• Develop public presentations detailing the MBTA's Active Transportation and Station Access efforts.
• Track Active Transportation and Station Access trends and best practices and identifying opportunities for the MBTA to leverage these best practices and expand offerings in our service area.
• Supervise occasional audits of the MBTA's outside vendors.
• Develop standards and policies to support and encourage Active Transportation and Station Access.
• Ensure that MBTA policies and standards are met across projects.
• Answer related questions from members of the public, stakeholders, and coworkers.
• Work with MBTA departments and stakeholders to identify, analyze, build roadmaps, coordinate, and implement Active Transportation and Station-access supporting policies and infrastructure.
• Develop policies, procedures, and partnerships to execute on organizational priorities more efficiently.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Lead and project manage procurements on behalf of the Commercial Strategies and Programs team.
• Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines.
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals.
• Work in collaboration across the organization to develop consensus and communicate decisions.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions. Minimum Requirements & Qualifications

• Bachelor's degree from an accredited institution in Business, Finance, Public Policy, Economics, Political Science, Mathematics, Urban Planning, or related field.
• Five (5) years' experience in transportation, community/urban development, financial services, contract management, project management, management consulting, or related field.
• Two (2) years leadership, supervisory, and/or managerial of people and/or projects.
• Four (4) years expertise with Microsoft Outlook and Excel, ability to write formulas that draw information across sheets and make conditional formatting rules (vlookup, index/match, and pivot tables).
• Demonstrated effective organizational, analytical, quantitative, qualitative skills.
• Ability to learn quickly, take direction, and work independently and to use creative, collaborative, and consultative approaches to resolve issues.
• Advanced expertise in MS Word, Excel, and PowerPoint.
• The ability to pass the MBTA Advanced Excel and PowerPoint test.
• The ability to work effectively with a diverse workforce.
• Proven ability to quickly learn and adapt to complex processes.
• Demonstrated excellent communication and interpersonal skills.
• Demonstrated strong analytic and problem-solving skills, including ability to QA own work.
• Ability to learn and use productivity tools like Slack and Asana.
• Demonstrated ability to work effectively both independently and as part of a team.
• Demonstrated ability to organize data and exercise effective problem-solving skills.
• Demonstrated ability to work in a collaborative and team-oriented manner.

Substitutions Include

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
• An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
• A master's degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience

• Prior work experience in government or the public sector or a supportive industry.
• Knowledge of and experience in the MBTA's service district.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared states of emergency, employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-###-#### or

Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit

Employment Benefits at the MBTA The MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays
• Retirement: pension or deferred compensation 401(a), plus MBTA contributions
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: pre-tax benefits for parking
• Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

The above information is meant to be a general overview of the benefit programs offered by the MBTA. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice. The MBTA is an Affirmative Action/Equal Opportunity Employer 01 Which of the following best describes your education and experience:

• A High School Diploma or GED with 12 or more years' experience in transportation, community/urban development, financial services, contract management, project management, management consulting, or related field.
• An associate degree with 8 or more years' experience in transportation, community/urban development, financial services, contract management, project management, management consulting, or related field.
• A Bachelor's degree from an accredited institution in Business, Finance, Public Policy, Economics, Political Science, Mathematics, Urban Planning, or related field with 5 or more years' experience in transportation, community/urban development, financial services, contract management, project management, management consulting, or related field.
• A master's degree in a related subject with 3 or more years' experience in transportation, community/urban development, financial services, contract management, project management, management consulting, or related field
• None of these

02 Do you have two (2) years leadership, supervisory, and/or managerial of people and/or projects?

• Yes
• No

03 Do you have four (4) years expertise with Microsoft Outlook and Excel, ability to write formulas that draw information across sheets and make conditional formatting rules (vlookup, index/match, and pivot tables)?

• Yes
• No

04 Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?

• Yes
• No

Required Question