Deputy Director Ambulatory Care Services - Nyc Health Hospitals : Job Details
Deputy Director Ambulatory Care Services
Nyc Health HospitalsJob Location : New York,NY, USA
NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives. Job Description Deputy Director of Ambulatory reports directly to the Regional Director of Operations and the site Associate Medical Director. The Deputy Director of Ambulatory Care will be given directives/or assignment which include functions described below. This position requires flexibility across Gotham system as needed. SUMMARY OD DUTIES AND RESPONSIBILITIES: •Serves as a member of the site operations Senior Team. •Implements and facilitates the operations restructuring at the Gotham FQHC sites, as assigned. Work collaboratively with the interdisciplinary team staff to improve patient floes, registration workflows and scheduling. •Develop and revise policy and procedures, as well as oversee standardization and programmatic function to ensure streamlined service delivery across the sites. Assist with the planning activities for new programs and expansions/contractions •Ensure that the sites and the programs meeting all regulatory requirements such as the New York State Department of Health, NYCDOH&MH, HRSA and NYC Health and Hospitals standards. •Maintain efficient daily operations by initiating, coordinating and enforcing policies and procedures; developing, revising and implementing workflow and productivity parameters; trouble-shooting with site leadership staff. •Engage_in administrative consuhation_ and isues resolution with Service Line Administrators, Chief of Clinical Services, Social Work, Nutrition and Nursing leadership as well as with other Gotham department heads. •Proactively engaging with Regional Operations team and executes initiatives associated with key metrics to meet performance goals and expectations. •Monitor OTPS spending, prepare OTPS and Staffing plans to Regional leaders and the Gotham Executive Team. •Monitor all service-related issues influencing revenue generation, as well as ensure compliance with grants and entitlement programs. •Regularly and systematically evaluate the results of overall operations and report results to the Regional Director. •Conduct monthly staff 1: 1 supervision meeting/s with assigned staff •Interact with stakeholders to ensure efficient and effective processes •Collaborate in completing performance evaluations for staff •Gather information as needed to complete monthly statistical reports. Analyze data to identify trends. Create reports and presentations •Participate in training and education programs •Perform other duties assigned by Regional Director as needed, including but not limited to providing coverage for the Regional Director in his/her absence to ensure consistent operations. •Participate in Gotham Health committees as assigned as well as any Gotham FQHC meetings •Placing orders and managing POs. •Other duties and projects as assigned, including coverage and travel to other locations if necessary. AREAS OF RESPONSIBILITIES: Executive Administration Minimum Qualifications 1. A Masters Degree from an accredited college or university and seven years of fulltime paid experience of program development in a hospital or health care facility in meeting community health needs, health care planning, financial planning, operations and analysis and implementation, in an administrative, consultative, managerial or executive capacity; or, 2. A Baccalaureate Degree from an accredited college or university in Business Administration, Social Sciences, Management, Health Care Administration or related discipline; and, 3. Eight years of full-time paid experience at the level indicated in (1) above; and, 4. Demonstrated skills in written and medical communications; or, 5. A satisfactory equivalent combination of education, training and experience. Department Preferences KNOWLEDGEABLE IN: •Ambulatory Care Operations •Regulatory standards, including FQHC/HRSA •Budget and Financial management •Personnel & Labor Relations •Computer Literate EQUIPMENT/MACHINES OPERATED: Fax Copy machine COMPUTER PROGRAMS/ SOFTWARE OPERATED Unity, Soarian or EPIC Microsoft Office Suite YEARS OF EXPERIENCE: Minimum 10 years in Ambulatory Care SUPERVISION OF STAFF: (# & Type of Staff Supervised) Clerical Managerial Clinical Support Technical If you wish to apply for this position, please apply online by clicking the Apply Now button NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs