Deskside Support II - V-Soft Consulting : Job Details

Technical / Deskside Support II Primary Location: Austin, Texas V-Soft Consulting is currently hiring for a Technical / Deskside Support II for our premier client in Austin, Texas. Knowledge, Skills and Abilities

• Windows 10 Windows 11 knowledge.
• Dell shop so needs to be familiar with Dell laptops.
• Site is a heavy Mac usage community, needs to be proficient with Mac OS system and Apple Devices.
• InTune and Jant used - must be proficient with navigating those applications.
• Azure - ability to navigate and understand logs basic network troubleshooting skills.
• Utilize MS Team rooms - helping with AudioVisual issue basic networking skills needed.
• Needs someone flexible and able to navigate that culture - skilled in using independent user; will be the lone tech there.
• Will be paired with a seasoned technician for initial training.

WHAT YOU'LL DO: Job Responsibilities:

• Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved could work about 100-200 tickets a day split among 40 individuals.

Interested? Qualified candidates should send their resumes to [email protected] V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) ###-####. #LI-SJ1