Job Location : all cities,KY, USA
Stefanini Group is looking for a Deskside Technician for a globally recognized company!
For interested applicants, you may reach out to Jomari Bautista at (248) ###-####/[email protected] for faster processing. Thank you!
For W2 candidatesonly!
**** Rotational shifts (2nd, 3rd and including weekends - Evening and nights) in this 24/7 manufacturing facility.
*** 2 weeks of paid training by the client during 1st shift in the begining of the project.
We are recruiting a Local IT Technician to solve customer support issues on-site, at our customer's premises. You will be responsible for providing local support for all on-site employees and you will work along a team of skilled and motivated technicians! We also need you for projects where the preparation of hardware is needed. We are looking for an extremely proactive IT technician with a keen interest in technology, who can make suggestions for improvements and offer an opinion on new products or services.
* Technicians should be with at least 2+ years of experience in IT support.
* (Desirable) experience in a factory environment, remote support, and onsite support.
* Excellent customer orientation, flexibility, and problem-solving capabilities.
Scope:
On Site Support
On-Site Services include customer support for Service Requests including Incidents, Service Requests, IMAC/D, Project Support where local intervention is required.
The performance of these activities is commissioned by the End user via approved channels (Service Desk, Support Portal) and take place at the customer site either at the end user's desk or designated areas.
The required hardware is supplied by SWMA. The hardware repair is organized by Service Desk.
Support to computers in production line, laboratory, security areas and in general all computing equipment at the Site.
Job Responsibilities:
Experience: