Deskside Support Technician - sunrise systems : Job Details

Job Title: Deskside Support TechnicianJob ID: 24-04465Contract Duration: 3+ monthsJob Location: Baltimore, MD 21230Position Type: Hourly contract (W2 only)Job description:

• Experience in desktop support is required.
• Must have experience installing, diagnosing, and servicing computers, printers, network devices, software, and low-end servers at customer sites or depots.
• MAC OS (Ventura, Monterey or Sonoma) and Windows 10/11 skills.
• Experience with Service Now and Office 365 is required.
• Customer Service experience is very important.
• Ensures client specific Service Level Agreements are met.
• Incident and request tickets are updated accordingly within the ticketing system.
• A/V experience would be a plus.

Contact details:Liza Marcus | Sunrise SystemsContact: 732.###.####Email: [email protected]: www.sunrisesys.com