Desktop Engineer - AMC : Job Details

Job Description

AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.

We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, Sundance TV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.

We are currently seeking a Desktop Engineer to join our technology services team based in our Bethpage, NY office.

JOB SUMMARY

The Desktop Engineer is a critical role within the Global Technology & Operation (GT&O) organization responsible for managing and securing our fleet of client devices. This role is an experienced Windows and Apple systems engineer whose primary responsibilities are managing our device management platforms, packaging and deploying software and security updates, and securing our endpoints. This role must be proactive, able to work both independently and within a team, and committed to continually learning and advancing their knowledge.

JOB RESPONSIBILITIES

* Manage enterprise device management platforms, including Microsoft InTune, Microsoft System Center Configuration Manager, JAMF Pro, and Apple Business Manager

* Manage the deployment of software updates, security updates, and operating system upgrades

* Build software update deployment packages for both Windows and Apple macOS

* Assist with the development and enhancement of Windows AutoPilot

QUALIFICATIONS (Required & Preferred)

* Bachelor's or higher degree in computer science, information systems, or a related field or relevant experience

* 3+ years of experience managing and supporting Microsoft Active Directory

* 3+ years of experience managing and supporting Microsoft System Center Configuration Manager (SCCM)

* 3+ years of experience managing and supporting JAMF Pro

* 3+ years of experience packaging software and security updates

* 1+ years of experience with Microsoft EndPoint Management (InTune)

* 1+ years of experience with Microsoft Powershell scripting

* Strong understanding of macOS & Windows, including its architecture, security features, and troubleshooting

* Strong knowledge of deploying Windows 10/11 operating systems

* Experience with zero-touch provisioning workflows

* Strong knowledge of networking, server administration

* Experience with Microsoft SQL databases

* Experience with Microsoft Graph

* Strong knowledge of Information Technology Infrastructure Library (ITIL) practices

* Familiarity with ServiceNow ITSM

* Excellent verbal and written communication skills

* Microsoft 365 Certifications (Strongly Preferred)

The base compensation range for this position is $100,000 to $115,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.

The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.