Desktop Support Analyst - US Main : Job Details

Title: Desktop SupportLocation: 3406 E PLEASANT ST, 01H2M100, Knoxville, Iowa 50138Duration: 12 Months contractRequired: MICROSOFT OFFICE 365, PC, PRINTERS, NETWORKING, IT INFRASTRUCTUREAdditional: CITRIX, CISC, ETHERNET, HW/SW, LAN/WAN, MICROSOFT TEAMS, RF, SERVER SUPPORT, TELECOM, TCP/IP, THIN CLIENT, VPN, WIRELESSDuties: The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, printers, server support and/or networking. Skills: Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:WINTEL/LINUX NetPC, Standard & Process PC'sHP & Manufacturing Printers (HP, Zebra, etc.)Telecom Ethernet, LAN/WAN, Firewall, RoutersSwitches Cisco, TCP/IP, VPN & WirelessProvide Standard and Local Software Support MS Office 365, Microsoft Teams, etc.Perform ITSM, MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource UptimeMaintain Dashboard Expectations for PC's, ITSM tickets, Site Telecom, & PC/Server VulnerabilitiesAttend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and ActivitiesEducation: Two to Three years of IT infrastructure experience supporting Windows PCs, printer, and basic networking.HS Diploma.