Desktop Support Engineer - Syntricate Technologies : Job Details

Desktop Support Engineer

Syntricate Technologies

Job Location : Saint Paul,MN, USA

Posted on : 2024-11-10T08:35:11Z

Job Description :
Required Skills:
  • MCSA certification
  • Knowledge of any scripting language like powershell python etc.
  • Knowledge of configuration management tool like Splunk Quest RMAD terraform etc.
  • Knowledge of incident management problem management Change management on BMC remedy
  • Support for 24/7/365 which basically monitors Windows and AD Infrastructure Alerts and take remedial actions within process defined in environment.
Project Work:
  • Provision / Decommission Windows OS on Virtual machine or Physical standalone servers.
  • DC Promotion/Demotion
  • ADDS Migration
  • Patching & Upgrades
  • Incident Management: Respond & resolve tickets before SLA gets breached.
  • Infrastructure Downtime/Non-Downtime
  • Maintenance contact email Update on call details.
  • Setup Blackouts and then take shutdown reboot of servers as & if required during maintenance work
Apply Now!

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