Desktop Support Specialist - Indotronix Avani Group : Job Details

Position: Desktop Support Specialist

Location: Columbus, OH

Duration: 6 Months

Pay rate: $48/hr on W2

Education:

Bachelor's degree in computer science, engineering, or related technical field is required.

Experience:

5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

This position will be primarily executive IT suppor

t.Excellent communication skills and strong customer foc

usExperience supporting executives in person highly desir

edSolid technology foundation supporting PCs, mobile devices and common applicatio

nsDescripti

on:Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignment

s. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendation

s. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading system

s. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage Client's technology standards, architectures and best practice

s. Additional Requiremen

ts :1. Adhere to policies, procedures, standards, codes and regulations relevant to assignme

nts.2. Demonstrate thorough knowledge of Client infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and probl

ems.3. Exhibit and apply proficiency in analysis, design, problem solving, troubleshooting, resolution, communication, and customer service ski