Desktop Support Technician - TSG Risk Management : Job Details

Job description Min 4-5 years experience in Desktop Support Summary We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Duties - Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners. - Respond to IT issues; provide technical support across the company (this may involve in-person or remote assistance). - Maintain IT documentation and records. - Collaborate with the IT team to complete projects - Be the face of Technology Skills - Proficiency in Windows operating systems. - MS Office suite - Intune - Knowledge of computer networking. - Experience with ServiceNow - Ability to communicate effectively with technical and non-technical users. - Strong skills in software troubleshooting and familiarity with IT infrastructure. - Customer service-oriented approach. If you are a tech-savvy professional with a passion for problem-solving and providing excellent customer service, we encourage you to apply for this exciting opportunity as a Desktop Support Technician. Job Type: Contract Pay: $30.00 - $40.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Schedule: 8 hour shift Experience: Customer support: 4 years (Required) Desktop support: 4 years (Required) Windows OS: 4 years (Required) Ability to Commute: New York, NY (Required) Ability to Relocate: New York, NY: Relocate before starting work (Required) Work Location: In person