Desktop Support Technician - Open Systems : Job Details

We are hiring for Desktop support technician

Hillsboro OR

5 Months contract

pay : $27/hr

L4 Network Technician Job Description:

Infosys is looking for a Networking support professional responsible for providing first level Smart Hands support to second level and third level support teams

Qualifications

• Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• 4+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
• Data center experience required
• Network cabling certifications required
• Belden Certified Cable Installer
• SYSTIMAX Installation and Maintenance
• Corning Certified Fiber Installer certifications
• Panduit
• 4+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices. 3+ years of combined experience working in data centers, labs, or server room environments
• Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests.
• He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components.
• He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers.
• Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration.