Desktop Support Technician - CompuCom : Job Details

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the CompucomStaffing team.

Our client has a brand new opportunity for a qualified Level 2 Desktop Support Technician to join their team onsite in Jacksonville, FL. The ideal candidate must be willing to support multiple locations around Jacksonville (Westside, Eastside, Southside). This role requires a lot of flexibility and includes on call responsibilities, after hours, occasional overtime and some Saturday's. This technician will be on call every six weeks. The working hours will be 6AM to 2:30PM on weeks the technician is not on call. This position is a one year contract opportunity.

Duties and Responsibilities:

• Provide desktop support for onsite users to include executive level support
• Resolve hardware, software, network, and peripheral issues
• Active Directory experience, managing users and computers
• Troubleshooting Windows 10 OS, Office 365, MS Authentication, MS Intune and mobile issues
• Perform setup and installation of equipment
• Perform imaging of computers

Skills and Qualifications:

• Minimum 2 to 5+ years of related desktop experience, both deskside and remote
• Windows 10 OS experience required
• Excellent customer service and interpersonal skills
• Experience working with a ticketing system (ServiceNow / Remedy / ConnectWise)
• Microsoft Intune experience desired
• Proficiency in GPO - Group Policy Objects
• Must have a valid drivers license and clean MVR and own transportation
• Must have the ability to travel to other locations as needed

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.