Desktop Support Technician - Overnight Shift - Lincoln IT : Job Details

Job Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix. Responsibilities

• Provide phone support and on-site remediation for workstation issues
• Troubleshooting and resolving customer system problems across a broad range of technologies
• Provide onsite installations of new software and upgrades
• Provide installation of service Packs and security updates
• Provide onsite support and installations to clients
• Provide Desktop support including analyzing and resolving end-user issues
• Provide printer troubleshooting

Skills & Experience

• Knowledge of MAC and Windows operating systems and desktop applications
• Experience with installing, configuring, and administering a broad range of technologies
• Reliable, who can work with little to no supervision
• Excellent written and verbal communication skills
• Knowledge of Cisco Phone Systems a plus
• Certifications a plus

Company Overview Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!