Position: DevOps Architect
Location: Boston, MA
Duration: 1 year w/ renewal
Rate: Negotiable Based on Experience
The Dev Operations Architect will collaborate with the SI product vendor, Technical Implementation Lead and Data and Information Lead to identify procedures for managing data base growth, back up and refresh schedules, upgrade protocols, and how data integrity and SLA performance metrics will be monitored and assured.
The DevOps Architect is responsible for the continuous deployment strategy, both hands-on and strategic vision, working closely with key stakeholders across the Program. This role involves leveraging cloud and on-premises solutions to collect technical requirements from stakeholders and plan, build and run a complete CI/CD pipeline and strategy. The DevOps Architect leads technical and design discussions to help speed the adoption of new technologies and practices and serves as a thought leader and SME on DevOps industry trends, new and existing technology offerings, and architectural concepts.
- Specific DutiesIdentify best practices and recommend procedures and organizational structures for overseeing the day-to-day running of the new Financials solution, including how to develop and enforce policies, maintain systems, and respond to new user requests for system enhancements or fixes.
- Clearly lay out SI and product vendor and company roles and responsibilities for on-going systems maintenance tasks such as upgrades and defect fixes by the product vendor, implementation of penalties for SLA failures or breaches, etc.
- Recommend procedures and tools for ensuring that the system delivers consistently on the Service Level Agreement (SLA).
- Recommend Service Level Agreement (SLA) levels and metrics.
- Recommend procedures and tools for troubleshooting software issues, applying patches, dealing with exceptions, and escalating problems in meeting SLAs.
- Recommend procedures for implementing upgrades or migrations.
- Recommend procedures for certifying integrations or interfaces between the new solutions and other applications.
- Work with the Program Compliance Lead to recommend procedures for monitoring vendor data security protocols and annual audits including delineation of participation in bi-annual disaster recovery tests by the product vendor and risk mitigation steps that the SI and product vendor could undertake to ensure data security.
- Work with the Security Lead to recommend procedures for provisioning end user security.
- Work with the Compliance Lead to ensure that compliance requirements are implemented, as necessary.
- Work with business owners and agencies to understand the changing business needs served by the new system and the change management needed to arrive at the future state for operating the new solution.
- Recommend software support needs that could be met by a third-party vendor or by the SI or product vendor if such tasks cannot be supported by in-house staff.
- Recommend the structure and content of an ERP Center of Excellence that houses system documentation, procedures and protocols that will be of use to system administrators maintaining the new solution as well as other agency business or IT staff that are interested in building integrations to the new solution, implementing new ERP modules and participating in upgrade testing.
- Lead generation of detailed operational procedures and processes that will operate across multiple delivery partner environments and teams.
- Ensure quality and effectiveness of operations documentation.
- Define an overall holistic operational solution that supports delivery / development teams and vendors leveraging different delivery methodologies, including Agile, Waterfall, and Agile fall.
- Assist/support Technical Lead on Authority to Operate (ATO) requirements.
- Assist end-to-end testing of go live operational solution.
- Assist execution of tabletop operational reviews of end-to-end go live operational processes.
- Required SkillsExposure to technical configurations, technologies, and processing environments in one or more projects.
- Experience with system administration and monitoring for various application platforms particularly SaaS delivery models.
- Ability to perform root-cause analysis and work with other administrators or integration developers to drive resolution.
- Knowledge of JavaScript, CORBA, PPTP, and groupware products.
- Experience with all phases of testing including unit, system, integration, parallel and user acceptance.
- Experienced with LAN/WAN/VPN and remote network technologies and protocols (such as, but not limited to, TCP/IP, HTTP, FTP, Ethernet, token ring, ARCNET, HTML CGI, ATM, CDPD) routers, hubs, and servers.
- Demonstrated ability to learn about technologies quickly.
- Excellent customer service attitude.
- Demonstrated written and verbal communication and interpersonal skills.
- Experience in DevOps within an Agile environment.
- Demonstrated ability to work across multiple operational delivery partners and ensure quality and compliance to enable a business solution.
- Demonstrated experience in working in a 24 X 7 operational environment and business solution.
- Experience in designing and implementing financial based applications.
- Preferred QualificationsExperience with Software as a Service cloud implementations particularly those in which legacy on premise applications have been migrated to cloud delivery options.
- Experience in generation of operational materials, including but not limited to operational procedures, operational processes, third party operational oversight, support ticket / ticketing processes, data flow diagrams, sequence diagrams, and network and security diagrams.
- Experience in transforming operational team from traditional / legacy environment to agile DevOps approach.
- Minimum Entrance RequirementsBachelor's degree in computer science, system analysis or a related study, or equivalent experience.
- Minimum of three years of implementation experience in one or more of the following disciplines: data integration across platforms, application development, application programming interfaces (APIs), database management and administration, systems administration, and operations.
- Minimum of three years of experience in an operations leadership or architecture role.
Additional Benefits:
For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-###-####.