Digital Intercepts Co-Founder/Head of ProductDepartment: 19days Employment Type: Full Time Location: Tulsa, OK Description Digital Intercepts deploys dynamic, conversational AI researchers on websites that intercept and interview real prospects in the very moments they are forming opinions and making decisions. Up until now, product owners and marketers could only see what visitors did with passive observation tools and analytics, but not understand why they did these things. Without being able to capture the voice of the customer in their ultimate decision-making contexts, actionable insights are scarce. Digital Intercepts ultimately takes the guesswork out of growth by providing teams with daily recordings of on screen visitor behaviors matched with the detailed customer narrations of what they are thinking as they explore and explain why they did or didn't take certain actions. Instead of using costly, time consuming qualitative methods that are divorced from real decision-making environments that often use proxy panels or look-alike personas, Digital Intercepts substantially increases the quality and quantity of actionable insights that enable teams to acquire customers faster and more profitably than ever before. Our success hinges on having a leader with the passion and drive to transform our vision from concept to the world's most powerful consumer research tool. Achieving this requires not just execution, but foresight and relentless iteration. You'll be in the weeds daily, outpacing others in the space, driven by an intense urgency to build. You'll immerse yourself in understanding our end users' needs for deeper insights, working closely with our first customers and the product team to fine-tune our offering. Now more than ever, we need a builder with a strong research background to bring this vision to life. As the Head of Product at Digital Intercepts You Will: Be the driving force for adoption, serving as the chief learner and evangelist. You'll be right there in the trenches with our customers, leading the charge on our product vision and shaping the roadmap. You'll roll up your sleeves with prompt engineering and iteration, and even get involved in founder-led sales. Plus, you'll be working closely with the teams at Gitwit and 19days to bring it all together. Your main focus? Turning our first 10 customers into raving fans-we've got your back on everything else. When someone hears about Digital Intercepts and visits a site using our product, they'll be able to experience a seamless demo and explore a gallery of consumer interviews available on our website. You'll be at the center of it all, collaborating with existing development customers and engaging with potential new ones to make it happen. What We Are Looking For:
- A product leader who intuitively knows which tasks will have the greatest impact, driving value for both customers and the business
- An excellent communicator who can clearly articulate priorities to customers, stakeholders, and the team
Experience:
- Shipping product and features, learning from successes and failures, and working closely with customers
- Conducting customer interviews, spending significant time with LLMs, and leading sales conversations
- Building greenfield products from the ground up
What Would Be Extra Awesome:
- Experience in buyer and user research, particularly in building research products
- A background in developing tools for product leaders
Why You'll Love This Role: You'll be at the cutting edge of AI and conversational technology, where the interaction between humans and machines is at its peak. Your mission will be to create the tool you've always wished for, using the latest advancements in LLM and voice technology. This is your chance to introduce a new better methodology into the entire world of digital products. The next 24 months will bring transformative changes in how we interact with AI, and you'll be at the forefront of this evolution, exploring groundbreaking use cases and opportunities that shape the future of technology. Benefits:
- Competitive salary
- Excellent health and dental insurance with 99% of the employee premium paid
- Life insurance
- Private and collaborative workspace at one of the coolest office buildings in Tulsa
19days is backed by full-stack innovation partner Gitwit and collectively they've already had measurable success in building and marketing practical, but game-changing, AI solutions in the healthcare and death care spaces. Behind this proven track record is a super resourceful team in all areas of launching and growing a business that will be at your disposal. The power of a venture studio is it enables the Digital Intercepts team to focus on the most important few things and use their specific strengths to drive progress and success. 19days is backed by Oklahoma's top venture capital funds and several incredible individual investors.