Digital Media - Account Manager - Lever : Job Details

We are Lever – a marketing agency at the intersection of experience and innovation. Our expertise in digital media drives measurable success for our clients, making them the true protagonists of our success stories.

Our team is a collective of driven professionals who value transparency, collaboration, and adaptability. At Lever, we foster a culture where curiosity and expertise thrive together, ensuring that every client engagement is strategic, results-oriented, and impactful.

If you're looking to grow in an agency that values media expertise, strategic thinking, and client collaboration—not just sales—we'd love to meet you.

About the Role

Success in this role is measured by your ability to manage multi-channel digital media campaigns, develop data-driven strategies, and collaborate with internal media teams to drive measurable client success.

This role is not sales-focused. Instead, it requires deep expertise in digital media, including paid search, paid social, display, programmatic media, and connected TV. You will serve as the primary liaison between clients and internal teams, ensuring strategic execution, optimizations, and reporting align with client goals.

This is an excellent opportunity for someone eager to make a meaningful impact at a fast-growing agency. The position may require occasional travel.

This Position is Right for You If…

• You have a deep understanding of digital media strategy and can guide clients on the best performance marketing approaches.
• You thrive in client-facing roles and can manage relationships with clarity, transparency, and a focus on performance.
• You can translate media insights into strategic recommendations that drive measurable business outcomes.
• You value collaboration and excel at working with internal media teams to ensure campaigns are executed effectively.
• You enjoy a high-touch, consultative approach rather than transactional sales interactions.

Key Responsibilities

• Act as the primary day-to-day contact for clients, managing expectations, timelines, and campaign performance.
• Develop and optimize digital media strategies across search, social, programmatic, display, and connected TV.
• Work closely with internal media teams to oversee campaign execution, reporting, and optimizations.
• Analyze performance data and KPIs to develop insights and recommendations for continuous improvement.
• Ensure cross-channel integration, collaborating with various teams to deliver seamless media strategies.
• Identify opportunities to improve campaign performance and budget allocation, rather than focusing on upselling.
• Provide clear, strategic client reporting, translating data into meaningful insights.
• Manage client budgets effectively and ensure financial forecasting is aligned with agency goals.
• Handle complex client organizations and navigate internal/external stakeholders with confidence.

Qualifications & Experience

• 2+ years of account management experience at a digital media agency (required).
• Direct experience managing paid media campaigns, including search, social, display, programmatic, and connected TV.
• Proven track record of working directly with clients, serving as their strategic partner and primary point of contact.
• Strong understanding of performance marketing strategies and digital media analytics.
• Ability to work collaboratively with internal media teams, ensuring smooth execution and optimization.
• Experience translating data and insights into actionable client recommendations.
• A proactive, problem-solving mindset with the ability to manage multiple priorities in a fast-paced environment.
• Comfort navigating ambiguity, adapting strategies, and driving forward-thinking solutions.
• Candidates with primarily sales-focused account management experience will not be considered.

Benefits & Perks

• Competitive salary
• 100% premium-paid medical, dental, and vision benefits
• 401K with employer contribution
• Paid holidays & generous PTO
• Remote work flexibility
• Company donation match – you donate, we donate
• Paid time off for community service

If you have digital media agency experience and are passionate about helping clients succeed through strategy, data, and execution, we'd love to hear from you!