Digital Print Coordinator/Print Operator - Exela Technologies : Job Details

Job Summary:

Digital Print Coordinator's role: Heavy client interaction verbal/written forms. Customer Service skills is a must. Coordinate workflow activities ensuring customer satisfaction in all areas of responsibility to include, Job intake, operate print jobs, Recordkeeping, Shipping, Receiving. Applicant must be able to multitask and take in/understand complex work instructions. Ensure quality maintenance of all logs and reporting documentation; attention to detail.

Participate in cross-training and perform other duties as needed.

Handle time-sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

Perform other tasks as necessary / assigned. The Digital Print Coordinator assign/ delegates work to copy operators and ensure the team is fully utilized, productive and meeting the print deadlines demands.

Schedule: Sunday -Thursday 11:30PM-7:30AM

Job Duties & Responsibilities

Job Intake

* Answer Incoming Calls

* Monitor Email Traffic on varies areas of Intake

* Respond to emails and answer inquiries

* Strong Customer Service Skills

* Strong verbal/written communication skills

* Assess incoming print jobs and requested deadlines

* Communicate effectively with clients regarding job requirements

* Ability to negotiate deadlines and other job parameters as necessary

* Organize and prioritize jobs in queue to optimize meeting client expectations

* Ability to use Microsoft office suite

* Assign print jobs fairly between print operators

Print Operator

* Operate print, copy and scanning equipment

* Operate binding and other finishing equipment

* Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc)

* Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers

* Perform multiple finishing types: wire-o, velo, 3 hole drill, lamination, stuffing envelopes, folding, and cutting

* Experience in using electronic/manual cutter

* Setting up and operating a variety of fiery printing software

* Ability to use Microsoft office suite

* Troubleshoot machine problems

Required Qualifications:

* Previous experience in Mail/Document Preparation;

* Document Scanning and/or Document Indexing

* Ability to effectively work individually or in a team environment.

* Ability to handle multiple projects simultaneously

* Ability to adapt to changing fast-growing production environment

* Ability to communicate both verbally and written with customers and company personnel

* Strong organizational and administrative skills

* Ability to meet employer's attendance policy

* Work experience in email and Microsoft Windows environments is required

* May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations

* Must be able to sit, stand, and/or walk for long periods of time with or without accommodations

* High School Diploma or equivalent (GED) required