Dinning Room Team Member Night - Chick-fil-A Tenleytown In-Line : Job Details

Dinning Room Team Member Night

Chick-fil-A Tenleytown In-Line

Job Location : Washington,DC, USA

Posted on : 2024-10-05T06:44:46Z

Job Description :
Role Summary

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).

General Responsibilities
  • Read, understand and comply with all parts of the Team Member Handbook.
  • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
  • Clean glass windows.
  • Clean bathrooms.
  • Sweep trash.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Proactively pursue the certification process and look for opportunities to be cross-trained.
  • Be responsible to fill your shift if you are not able to work.
  • Ensure your appearance is in compliance with the Handbook.
  • Be a team player.
  • Display good stewardship and a sense of ownership for the business.
  • Refill drinks.
  • Track waste and store according to procedure.
  • Refill supplies, such as toilet paper and paper towels.
  • Ensure the dining room is clean.
    • Requirements
  • Available to work a minimum of # hours per week.
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.
    • Skills
  • Outgoing and fun.
  • Great attitude.
  • Hard working.
  • Dependable.
  • Honest.
  • Demonstrate leadership attributes.
  • Team player.
  • Positive attitude & role model.
  • Responsive to team's needs.
  • Takes initiative.
  • Works to serve others.
  • Motivated to grow and learn.
  • Great verbal communicator.
  • Outgoing, friendly, and patient.
  • Desire for ongoing training/education.
  • Detailed & keenly observant.
  • Passion for procedural discipline.
  • Able to lift 40 - 60 pounds on a consistent basis.
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