Director, Ambulatory Practice Transformation and Quality Performance - VHC Health : Job Details

Director, Ambulatory Practice Transformation and Quality Performance

Purpose & Scope:

The Director, Ambulatory Practice Transformation and Quality Performance is responsible for strategic and operational leadership as it relates to ambulatory and specialty value-based care to include the following: quality performance and preventive care; care management, care coordination and transitions; patient outreach for gap closure, and NCQA to ensure accreditation as a Patient Centered Medical Home (PCMH). Builds a high-performing team which is empowered and accountable to achieve both department and medical group objectives.

The Director, Ambulatory Practice Transformation and Quality Performance reports dually to the Senior Vice President, VHC Health Medical Services, and the Vice President, Medical Affairs, VHC Medical Group with indirect reporting to the Associate Vice President, Quality and Patient Safety. This position is a member of the Medical Groups Executive and Operations Council and is accountable for meeting financial and operational population health, practice transformation, and quality performance goals and standards, as well as managing to an operational budget. This leader will participate in, and at times lead, VHC Health and VHC Health Medical Group committees, councils, initiatives, and projects that advance the objectives of VHC Health's mission, vision, and anchors/values.

Education:

Bachelor's Degree required; Preferred: Master's Degree (MSN, MBA, MPH or related).

Experience:

Preferred: 3+ years' experience in a director level or higher management position overseeing clinical services and/or provider support services in a health plan, clinically integrated network (CIN), management services organization (MSO), accountable care organization (ACO), risk-bearing IPA or similar organization, or some combination of the above.

Certification/Licensure:

Preferred: Process Improvement Certification (Lean Six Sigma)

Knowledge Skills and Abilities:

• Thorough understanding of best practices for population health management, quality, care transitions and management, outreach, and provider practice support.
• Exceptional leadership qualities with strong clinical understanding, business acumen, critical thinking, and sound decision-making.
• Ability to communicate effectively, verbally and in writing.
• Demonstrated ability to:
  • Review data analytics reports,
  • Develop and implement measurable actions for improvement,
  • Review progress towards data-driven performance goals and
  • Adjust as needed to meet performance goals.
• Demonstrated ability to work with and through others to accomplish specific goals.
• Advanced in use of Office 365, Microsoft Word, Excel, Outlook, etc. Proficiency with care management and/or analytics platforms strongly preferred.
• Proficiency with EPIC.