Job Overview
Updater, Inc. is seeking a seasoned Director of DevOps Engineering to lead our DevOps team with the MoveHQ division while fostering a culture of innovation, reliability, and collaboration. This leadership role demands a proven track record of delivering high-quality, secure, and scalable solutions within a fast-paced, startup environment. Reporting to the VP of Engineering, you will oversee a team of engineers and play a critical role in shaping the infrastructure and practices that power our services.
Responsibilities
Technical Leadership: Drive the adoption and optimization of cloud technologies, including AWS, Cloudflare, Terraform, and Snowflake, ensuring alignment with business goals and industry best practices.Leadership with Empathy: As a key member of the Technical Leadership team, collaborate across engineering and executive teams to anticipate needs, foster alignment, and develop solutions that balance technical excellence with business objectives.Communication and Collaboration: Act as a bridge between technical and non-technical teams, effectively communicating priorities, roadmaps, and solutions to stakeholders at all levels, including the CISO, CEO, and engineering teams.Operational Excellence: Establish and maintain an actionable monitoring system that ensures optimal visibility into system performance, minimizing false alarms while addressing real issues promptly.Stakeholder Management: Build strong relationships with both internal and external stakeholders, ensuring clear communication, alignment on goals, and timely delivery of solutions that meet diverse needs.Strategic Growth: Lead a DevOps team of 5 engineers, with opportunities for growth tied to business objectives and team performance.Best Practices: Implement scalable architecture and design patterns while ensuring compliance with security standards, including FedRAMP or equivalent programs.Capacity Planning: Lead initiatives for resource management, capacity planning, and infrastructure optimization to ensure seamless scalability and reliability.Problem Solving: Transform open-ended questions into actionable plans that can be implemented by the team to address complex business challenges effectively.Requirements
Experience: 10+ years in DevOps, including 5+ years in leadership roles, with a proven ability to drive material business impact in fast-paced environments.Technical Expertise: Proficiency with AWS, Cloudflare, Terraform, Snowflake, and other cloud-hosted solutions.Compliance Navigation: Familiarity with security compliance frameworks, including FedRAMP or equivalent programs.Leadership Skills: Experience managing teams in organizations with more than 25 engineers.Startup Acumen: Proven track record of delivering services on time and within budget in startup cultures.Monitoring Mastery: Demonstrated ability to create effective monitoring systems that balance visibility and noise reduction.Design Knowledge: Strong foundation in software architecture, design patterns, and best practices.Communication Skills: Excellent verbal and written communication skills to convey technical concepts to both technical and executive audiences.Problem Solving: Comfort with ambiguity and the ability to distill complex problems into actionable steps.Compensation: This posting is anticipated to remain open until April 9, 2025. The new hire salary range for this position is $193,581 - $276,544 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.
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