Director, Enterprise Risk Management - L.A. Care Health Plan : Job Details

Job Category: Administrative, HR, Business Professionals

Department: Compliance

Location: Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 11896

Salary Range: $135,136.00 (Min.) - $175,676.00 (Mid.) - $216,218.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan, serving more than 2 million members.

Mission: L.A. Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents.

The Director, Enterprise Risk Management serves as a leader within the Enterprise department. The Director develops, oversees, and implements an organization-wide Enterprise risk management strategy that ensures the identification, assessment, and mitigation of risks that could negatively impact the organization's objectives. The Director evaluates and oversees vendor risks and drives reporting, presentations, and education to executives and board members regarding the status and nature of Enterprise risks at L.A. Care. Additionally, the Director will lead business continuity planning efforts, including emergency response and crisis management.

This position oversees L.A. Care's exception management process and other duties that support the mission and responsibilities of the Enterprise department.

Manages all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.

Duties

Risk Strategy Development and Implementation:

Develop and execute a comprehensive Enterprise risk management strategy aligned with the organization's objectives, including the creation of an enterprise annual Enterprise risk assessment.

Establish policies, frameworks, and processes for identifying, assessing, managing, and mitigating Enterprise risks across all business units.

Regularly update Enterprise risk assessments and profiles, presenting findings to the executive team and board of directors.

Oversee the management of ongoing issues, working with internal audit, legal, and Enterprise teams to address any organizational, regulatory, or Enterprise risks.

Business Continuity Planning (BCP):

Lead the development and maintenance of the organization's Enterprise risk management business continuity plan.

Coordinate Enterprise risk management business impact analyses (BIAs) to identify critical business functions and resources.

Ensure regular testing and updating of business continuity and disaster recovery plans to minimize disruption during emergencies.

Provide training and guidance to departments on Enterprise risk management business continuity best practices.

Exceptions Management:

Establish an exceptions management process for handling Enterprise risk management deviations from established policies.

Review and evaluate Enterprise risk exceptions requests, ensuring they are justified, documented, and aligned with organizational risk tolerance.

Collaborate with business leaders to assess the potential impact of exceptions and implement compensating controls as needed.

Lead and oversee a comprehensive vendor risk management program to assess and monitor risks related to third-party relationships.

Oversee vendor due diligence processes, including risk assessments, contract reviews, and performance monitoring.

Ensure vendors comply with regulatory requirements and internal security and risk policies.

Monitor and mitigate potential risks arising from third-party vendors, ensuring they meet the organization's risk and Enterprise standards.

Risk Monitoring and Reporting:

Establish key risk indicators (KRIs) and develop dashboards to monitor risk exposure across the organization.

Prepare and present regular reports to executive leadership on risk status, emerging threats, and mitigation strategies.

Provide timely risk assessments and recommendations to senior leadership for informed decision-making.

Team Leadership and Development:

Manage staff, including monitoring day-to-day activities, performance, mentoring, training, and addressing staff questions or issues.

Encourage staff to provide recommendations for relevant process and systems enhancements.

Collaborate cross-functionally with business units to embed risk management into day-to-day decision-making.

Perform other duties as assigned.

Education Required

Bachelor's Degree in Healthcare Management, Public Health, Business, Health Administration or Related Field. In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Master's Degree

Experience

At least 7 years of experience in risk management, including experience in business continuity planning and vendor risk management. At least 5 years of experience leading, supervising, and/or managing staff. Demonstrated ability to ensure adherence to legal and ethical standards within the organization.

Skills

Required:

Proven leadership with the ability to manage cross-functional teams and drive organizational change.

Excellent analytical, problem-solving, and decision-making skills.

Strong communication skills with the ability to present complex risk concepts to executive leadership and board members.

Strong organizational skills, managing timelines and allocating resources to complete projects successfully.

Ability to respond quickly to changing circumstances and adapt to new situations.

Understanding of financial statements and making informed business decisions based on financial data.

Preferred:

Strong knowledge of risk management frameworks, regulatory requirements, and best practices.

Licenses/Certifications Required

Certification Risk Management Professional (CRMP) or equivalent

Licenses/Certifications PreferredRequired TrainingPhysical Requirements

Light

Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including:

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental and Vision
• Wellness Program

Nearest Major Market: Los AngelesJob Segment: Risk Management, Internal Audit, Public Health, Finance, Healthcare

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