DIRECTOR - GAMING OPERATIONS - Seminole Gaming : Job Details

Responsible for directing the overall operations and staff of the Table Games/ Slots/ Poker/ Bingo department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. Ensure that scheduling is done effectively and efficiently while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Comp Team or property President. Enthusiastically supports, actively promotes, and demonstrates superior guest service by department and company standards and programs. Ensures customer service standards are followed by all Team Members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Provides direction to Table Games/ Slots/ Poker/ Bingo leadership and oversees all Table Games...Operations, Director, Table Games, Operation, Staffing, Manufacturing, Management