Job Location : Washington,DC, USA
With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education.
The Director, Membership and Career Center leads NAFSA's efforts to acquire and retain members and builds robust systems for identifying and successfully encouraging engagement in NAFSA programs and activities within the global higher education marketplace. The incumbent also manages NAFSA's Career Center aimed at providing job posting services year-round and a career development and mentoring program at the NAFSA annual conference. This position is also responsible for developing and managing a career professional development program for members that is deployed throughout the year.
MAJOR FUNCTIONS AND RESPONSIBILITIES
Steward relationships with member account contacts and stakeholders and ensure outstanding customer care to all members and member prospects. (40%)
Meet and exceed established annual membership recruitment goals. (25%)
Compile data and information in ways that point to membership solutions. Support marketing and marketing partners with multiple lists for acquisition and retention programs. (10%)
Oversee a dynamic program of activities for NAFSA Career Center at the NAFSA annual conference, including career-focused presentations and the NAFSA Career Adviser Program. (10%)
Engage and build relationships with NAFSA regions as potential conduits for membership growth. (5%)
Document with the membership support team all member servicing and reporting procedures. (5%)
Perform other duties as assigned. (5%)
Requirements
QUALIFICATIONS (Required)
Bachelor's degree relevant to position requirements, or an equivalent combination of education and experience.
QUALIFICATIONS (Preferred)
Master's degree relevant to position requirements.
Office Environment
The workday is generally 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday.
Travel is required occasionally related to job responsibilities, especially for the annual conference, regional meetings, and other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities.
Total Compensation, Benefits
The hiring annual salary for this full-time, 35-hour per weekDirector, Membership & Career Centerpositionis targeted at $105,000. Total compensation for employment at NAFSA entails a competitive employee benefits package, including:
About NAFSA: Association of International EducatorsNAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. NAFSA is a workplace that not only appreciates diversity but believes it is our strength, and we strive to create an inclusive culture for all our team members. NAFSA is proud to be an Equal Opportunity Employer. Learn more about NAFSA atwww.nafsa.org.
Salary Description
Salary range minimum/target: $105,000
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