Director of Account Management - G.A. Rogers & Associates : Job Details

G.A. Rogers & Associates has partnered with our Dallas-based client in search of a dynamic, tenured leader in the commercial cleaning industry for their Director of Account Management role.

This well-established, growing organization offers competitive compensation, full benefits package, and a long-term career path! $180,000-$200,000 + performance bonuses!

Are you a tenured leader with vision for creating a strong client service culture?

As the Director of Account Management, you'll play a pivotal role in growing and supporting the account management teams across the organization to solidify and strengthen client relationships, resulting in increased contract renewals.

What You'll Do:

• Build and develop regional Account Management teams to support client retention and contract renewals programs in a franchise organization
• Development, implementation and analysis of account retention strategies and incentives
• Monitoring and review of all cancellations, transfers or renewals
• Analyze high priority accounts for ongoing service and communication
• Travel to franchise locations to further facilitate strong client relations
• Provide exceptional review, direction, and mentorship to your team, readily stepping in for support as needed.

Who You Are:

• A tenured professional with 5+ years experience the commercial cleaning industry
• A proven leader with a track record of success in developing and motivating your teams in Sales and Account Service
• A clear and confident communicator who can effectively collaborate with all levels of management and local franchise owners
• A self-motivated achiever who takes ownership and thrives on delivering results
• A problem-solver with the ability to independently find solutions as challenges arise