Director of Banquet Operations - Specialty Restaurants : Job Details

About us:

Castaway stands as a beacon of culinary excellence amidst the vibrant backdrop of Burbank, CA and has swiftly become a showstopper in the food & beverage scene of LA. Our establishment boasts not only exquisite cuisine but also panoramic views that take dining to new heights. We are committed to providing guests with an unforgettable experience, where every sip and every bite tells a story of sophistication and indulgence.

Our mission is to always innovate and consistently deliver a 5-star experience for our teams, guests, and community. We pride ourselves on promoting growth from within, collaboration, teamwork, and creating a positive work environment. We are looking for passionate hospitality professionals to join our growing team. If you love to make F&B Magic- we want to meet you!

Job Description:

Castaway Burbank, a premier dining and events destination, is seeking an experienced and passionate Director of Banquet Operations (Director of Special Event Ops) to join our team. This position is responsible for overseeing all aspects of our special events, ensuring that every occasion runs smoothly and exceeds guest expectations. From intimate gatherings to large corporate events, the Director will ensure the highest standards of service and quality are upheld.

Key Responsibilities:

• Lead and manage the planning, coordination, and execution of high-end special events, including weddings, corporate functions, and private parties.
• Collaborate with the sales, culinary, and operations teams to ensure seamless event execution.
• Develop and maintain relationships with clients, vendors, and staff to ensure event success and repeat business.
• Ensure that all events meet financial goals and maintain profitability.
• Oversee event logistics, including staffing, timelines, and equipment needs.
• Maintain high standards of service and guest satisfaction throughout all events.
• Monitor event operations to comply with health, safety, and service standards.
• Analyze event performance and provide recommendations for continuous improvement.
• Manage and mentor the special event operations team, providing leadership and fostering a positive work environment.

Qualifications:

• Minimum 3 years' experience in a director-level role in an upscale, high-volume hotel, hospitality and/or upscale dining setting.
• 6 years' progressive experience in Banquet Operations in a management-level role in an upscale event setting
• Strong leadership and organizational skills.
• Ability to handle multiple events simultaneously while ensuring attention to detail.
• Excellent communication and client relationship skills.
• Strong problem-solving abilities and the capability to work under pressure.
• Knowledge of food and beverage operations is a plus.
• Flexibility to work nights, weekends, and holidays as needed.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.