Director of Banquets - Montauk Yacht Club : Job Details

Proper Hospitality is seeking a passionate Director of Banquets to join the team at Montauk Yacht Club, our 107-room luxury property with The Collective.

Spanning 35 acres on Montauk's Star Island, Montauk Yacht Club offers waterfront views, a private beach, three pools, multiple dining options and over 200 wet slips that can accommodate boats from small day cruisers to 300-foot superyachts. Holding eight decades of East End history as an elite social club and thoughtfully reborn for the modern traveler, guests can expect classic East Coast architecture, well-appointed interiors and detail-driven amenities.

The Director of Banquets is responsible for the seamless execution of all banquet events, including weddings, corporate functions, social gatherings and bespoke experiences. This role ensures world-class service, operational efficiency and revenue optimization while maintaining Montauk Yacht Club's high standards of luxury and hospitality. The ideal candidate is a strategic leader with a passion for service excellence, meticulous attention to detail and the ability to create exceptional guest experiences.

Key Responsibilities:

Operations & Service Excellence

• Oversee the planning, coordination and execution of all banquet events, ensuring flawless service and guest satisfaction
• Collaborate with Sales, Catering, and Culinary teams to curate bespoke event experiences tailored to guest preferences
• Lead pre-event briefings and post-event evaluations, ensuring continuous improvement
• Maintain exceptional service standards, training and coaching the team to uphold the highest levels of hospitality
• Manage banquet setup, breakdown and execution with a focus on efficiency, elegance and adherence to brand standards
• Ensure compliance with health, safety and hygiene regulations

Financial & Revenue Management

• Develop and manage the banquet department's budget, controlling costs while maximizing profitability
• Work closely with the Sales & Catering team to optimize banquet revenue, including upselling opportunities and dynamic pricing strategies
• Analyze banquet financial reports, labor costs, and P&L statements to drive operational efficiency
• Monitor and maintain inventory control of banquet equipment, linens and supplies

Leadership & Team Development

• Create a positive, engaging work environment that motivates and empowers team members
• Implement training programs to enhance service skills, product knowledge and leadership development
• Conduct regular performance evaluations and provide ongoing coaching

Guest & Client Relations

• Serve as the primary point of contact for VIP guests, event planners and high-profile clients
• Anticipate and address guest needs, ensuring personalized and memorable experiences
• Handle guest feedback and resolve any service issues with professionalism and urgency

Qualifications & Experience:

• Minimum of 5-7 years of banquet leadership experience in a luxury hotel, fine dining, or high-end event venue
• Strong knowledge of food & beverage operations, event planning and luxury service standards
• Exceptional organizational and multitasking skills, with the ability to oversee multiple events simultaneously
• Excellent interpersonal, communication and leadership abilities
• Proficiency in banquet software, POS systems and financial reporting tools
• Knowledge of wine, spirits and fine dining etiquette is preferred
• A passion for hospitality, creativity and delivering extraordinary guest experiences

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.