Director of Business Development Cornerstone Hospice - CHAPTERS HEALTH SYSTEM : Job Details

Director of Business Development Cornerstone Hospice Apply locations Marietta, GA time type Full time posted on Posted Yesterday job requisition id R248028 It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Director of Business Development is a professional customer service director who oversees the team of Professional Relations Representatives. The Director develops, organizes, implements and monitors plans to achieve the companies' admissions and growth objectives. Qualifications:

• Bachelor's degree in health or business or related area; may be substituted with sufficient relevant experience
• Minimum of six (6) years of related experience
• Minimum of two (2) years of management/supervisory experience
• Demonstrated skills and ability in: fiscal accountability, communication (written, verbal, persuasion, negotiation, and public speaking), interpersonal relations, customer service, problem solving, individual team motivation, planning and organizing, data analysis, conflict resolution and other leadership qualities
• Mobile Driver - Valid driver's license and automobile insurance per Company policy
• Readily available and able for local travel
• Able to manage physical and emotional demands of hospice work
• Ability to remain calm and problem solve in critical situations Competencies:
  • Satisfactorily complete competency requirements for this position. Responsibilities of all employees:
    • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
    • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
    • Comply with Company policies, procedures and standard practices.
    • Observe the Company's health, safety and security practices.
    • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
    • Use resources in a fiscally responsible manner.
    • Promote the Company through participation in community and professional organizations.
    • Participate proactively in improving performance at the organizational, departmental and individual levels.
    • Improve own professional knowledge and skill level.
    • Advance electronic media skills.
    • Support Company research and educational activities.
    • Share expertise with co-workers both formally and informally.
    • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Leadership Success Factors:
      • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
      • Initiative. Originate action to achieve goals.
      • Management Identification. Identify with and accept the problems and responsibilities of management.
      • Judgment. Make realistic decisions in consideration of organizational needs and resources.
      • Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Take action monitor results.
      • Leadership. Utilize appropriate interpersonal in guiding individuals toward task accomplishment.
      • Work Standards. Set high goals and standards of performance. Compel others to perform.
      • Tolerance for Stress. Maintain stability of performance under pressure and/or opposition.
      • Innovation. Generate and/or recognize creative solutions in work related situations.
      • Delegation. Allocate responsibilities effectively and appropriately.
      • Staff Development. Develop skills and competencies of subordinates.
      • Organizational Sensitivity. Perceive the impact and implications of decisions on the organization.
      • Ethics. Model highest standards of conduct and ethical behavior; adopt a strong position against fraud and abuse.
      • Regulatory Compliance. Comply with all regulations and advise staff of their own and the organization's responsibilities; monitor compliance. Job Responsibilities:
        • Achieves admission goals and conversion rate goals, constructs strategies, directs implementation of plans to achieve goals, monitors and assesses results.
        • Works with the Patient Access/Admissions department and Enrollment Center to ensure all appropriate patients are admitted in a timely fashion.
        • Assists in developing growth strategies, new programs and collaterals for all service areas and maintains contacts with key referral sources to support long term business relationships.
        • Works closely with the Sr. VP, Sales and Marketing in hiring and selecting department personnel.
        • Provides feedback to the Sr. VP, Sales and Marketing to assist in developing, implementing and evaluating marketing plans to support affiliates' patient access objectives.
        • Collaborates with the Patient Access/Admissions, Clinical Leadership, and other Department heads to implement business plans.
        • Acts as liaison between Organization, referring community and patient/families to resolve conflicts.
        • Participates in budgetary planning, preparation and administration for the department.
        • Evaluates cost and feasibility of department expenditures as per organizational policy and procedures.
        • Performs other duties as assigned. This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. #J-18808-Ljbffr