We are looking for a Director of Clinical Services to work for one of our external clients, a non-profit organization that provides home healthcare services to the elderly, disabled and chronically ill in the New York metropolitan area. The office is located in Westchester, NY.
Must have a NYS RN License. Additionally, an ideal candidate would have a nursing degree, and completed NYSED-approved infection control coursework; minimum of two to three (2 – 3) years of Clinical Staff Supervisory experience, as well as experience with CHHA, preferred.
This is a permanent, full-time job. Schedule: Monday – Friday 8:30 AM – 5:30 PM, 40 hours per week.
In this role you will be responsible for patient services provided by the LHCSA and coordination of the multi-disciplinary integrated care in the community, Day Health Center, and Diagnostic & Treatment Center.
Responsibilities include, but not limited to:
- Oversees and supports site-based managers and clinical staff, including DTC, GCC, rehab, nutrition, social work, and home services.
- Balances and allocates resources to ensure proper team assignments and coverage.
- Develops and executes personalized care plans to improve participant satisfaction and outcomes.
- Oversees service provision impacting participant care and implements training to advance team members.
- Collects operational metrics to ensure quality care at optimal cost.
- Participates in quality assurance and regulatory compliance activities.
- Serves as LHCSA DPS and Nursing Director for D&T; supervises DTC RN.
- Provides administrative on-call support during non-operational hours.
- Collaborates with clinical development departments to improve care delivery processes.
- Manages enrollment and disenrollment in the HCS System.
- Acts within professional authority and meets PACE competencies.
- Ensures documentation accuracy and investigates incidents and grievances.
- Participates in special projects and assignments as needed.
- Evaluates, supports, and holds staff accountable while managing disciplinary actions.
- Develops professional development plans and resolves employee issues.
- Participates in the departmental budgeting process and manages expenditures.