Director of Court Operations and Program Administration - Tbwa Chiat/Day : Job Details

Manhattan, New York

DIRECTOR OF COURT OPERATIONS AND PROGRAM ADMINISTRATION

QUEENS SUPERVISED RELEASE PROGRAM

POSTED: 1/29/2025

CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City.

Join our team of multi-disciplined professionals!

ORGANIZATIONAL SUMMARY

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 200,000 persons arrested annually in New York City.

PROGRAM SUMMARY

The Queens Supervised Release Program is the first program launched by the City of New York's Supervised Release Initiative in 2009 and is the model for which Supervised Release Programs have evolved citywide. The program operates seven days a week, during both the day and night, in Queens Criminal Court and serves individuals of all ages who are charged with felonies and misdemeanors.

POSITION SUMMARY

Working closely with and reporting directly to the Executive Director of Supervised Release, the Director of Court Operations and Program Administration will possess a comprehensive understanding of court processes and procedures. Their primary responsibilities will include establishing strong relationships with court partners and overseeing the program's day-to-day operations.

PRIMARY RESPONSIBILITIES

Strategic Leadership and Direction:

• Oversee the development, implementation, quality assurance, and data reporting of all Supervised Release initiatives and pilots.
• Directly supervise the Manager of Court Operations (MCO) and the Manager of Program Administration (MPA).
• Support the oversight of all Supervising Court Representatives, Court Representatives, and all Program Analysts.
• Collaborate with both the MCO and the MPA to ensure a positive work environment.

Policy Implementation and Building/Maintaining Partnerships:

• Ensure all reporting staff understand CJA-QSR policy and procedures.
• Host monthly policy refreshers for all program staff.
• Oversee all policies, procedures, and inquiries related to program non-compliance.
• Collaborate with the Manager of Program Administration to ensure the accuracy and submission of all court reports.

QUALIFICATIONS

• Minimum requirement: Bachelor's degree and 5 years of supervisory experience.
• Strong knowledge of New York Criminal and Supreme Court processes.
• Excellent communication and interpersonal skills.
• Willingness to work evening, weekend, and holiday hours is required.

SALARY: up to $131,350

Note: Only those candidates being considered will be contacted.

The New York City Criminal Justice Agency is an Equal Opportunity Employer

CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer.