Director of Data Science and Analytics - Headway : Job Details

New York, New York, United States; Remote; San Francisco, California, United States; Seattle, Washington, United States

Headway's mission is a big one – to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About this role

Building a new mental healthcare system at Headway is only possible because of the insights and leverage that data can provide. Over the past year, we've made big strides in developing a data infrastructure that is the basis of all our insights. Now it is time to leverage this environment and build a world-class Analytics team that can drive insights, analyses, reporting, tracking, and operate as the initiator and coach for everyone in using analytical tools.

We're seeking our Director of Data Science and Analytics to ensure Headway is a true data-first company as we execute our mission of making mental healthcare more accessible and affordable across the United States. You will be the builder and leader of a world-class Data and Product Analytics Team. You will be responsible for partnering with business leads and key stakeholders from across the company to ensure that Headway is set up to make great decisions with reliable data.

Headway is growing at an unprecedented speed, which provides a unique opportunity for an action, growth, and impact-oriented leader to build a world-class team and culture of data excellence.

You will:

• Hire, inspire, and manage a growing team of data and product analysts
• Partner with the Engineering, Infrastructure, Product, Operations, Finance and Business functions closely to define the direction of the data team and to drive results
• Be responsible for the tracking and communicating of KPIs, both through central reporting and liberalization of the data
• Be a key decision-maker on projects involving data within the company
• Be a key owner in ensuring the successful execution of the various projects involving data
• Be a critical thinker, able to quickly grasp metrics, numbers, financial information, and converse with the various stakeholders in a thoughtful manner

Below are additional experiences we think help technical leaders succeed at Headway:

• 5+ years of experience in a senior data leadership role with proven experience building high-functioning data or analytics team in a fast-paced environment
• 5+ years of hands-on experience working with data at various levels
• Understanding of various technology stacks, and be native in different tools and languages
• Strong at simplifying data, able to explain complex data stories to different stakeholders
• You are empathetic: you are eager to see the world from your users' perspective
• You're energized by ambiguity & a self-starter: you love to drive the direction of ambiguous projects
• You are motivated by our mission. We are working to solve the biggest problems in mental health care today: access and affordability.

Compensation and Benefits:

The expected base pay range for this position is $255,000 - $300,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
  • Equity Compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway Custom Demographic Questions

We believe that to build the best startup team, we must build a diverse, equitable and inclusive team. We encourage people from all backgrounds to apply to all roles, and we proactively work to design hiring processes that mitigates bias. To help us track the parity in our candidate pipelines and efficacy of our recruiting efforts, please consider answering the following demographic questions.

While completion of this survey is required, you will have the option to select “I don't wish to answer” for all questions. Your responses will be used (in aggregate only) to help us identify areas of improvement in our process.

Your responses will not be linked to your specific application and will not in any way be used in the hiring decision.

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