Overview
SkyBridge Luxury & Associates is proud to partner with a distinguished luxury boutique hotel in Minneapolis to source an exceptional Director of Food and Beverage. This intimate property, renowned for its personalized service and elevated dining experiences, seeks a talented leader to oversee its front-of-house Food and Beverage operations, including restaurant service, beverage programs, and boutique banquet spaces. The ideal candidate will bring operational excellence, leadership skills, and a passion for curating exceptional guest experiences.
Position Summary
The Director of Food and Beverage will oversee service operations for the hotel's restaurant, lounge, in-room dining, and banquet spaces. This role requires a hands-on leader who excels at managing service teams, ensuring luxury standards, and driving guest satisfaction while achieving financial objectives.
Key Responsibilities
Service and Beverage Leadership
- Oversee all front-of-house Food and Beverage operations, ensuring exceptional service delivery and attention to detail.
- Develop and implement innovative beverage programs, including wine, spirits, and craft cocktails, that align with the property's luxury brand.
- Partner with the culinary team to ensure seamless collaboration and execution of dining services.
Banquets and Event Management
- Lead banquet service operations, ensuring events are executed to the highest standards of luxury and personalization.
- Collaborate with the Sales and Events team to design and deliver unique guest experiences for private and group events.
Team Development
- Recruit, train, and mentor front-of-house Food and Beverage staff, fostering a culture of excellence and teamwork.
- Conduct regular training programs to ensure staff are knowledgeable about menus, beverage offerings, and service protocols.
- Provide ongoing coaching and professional development to maintain the property's high standards of service.
Financial Oversight
- Manage the Food and Beverage department's budget, with a focus on beverage cost controls, labor management, and revenue generation.
- Conduct regular financial reviews, including P&L analysis, to identify opportunities for improvement and implement corrective measures.
- Monitor inventory and purchasing for beverage and service needs, ensuring alignment with budgetary goals.
Guest Experience and Brand Alignment
- Champion guest satisfaction initiatives, ensuring all dining and event experiences reflect the highest standards of luxury hospitality.
- Actively respond to guest feedback to continuously improve service delivery and enhance the guest experience.
- Maintain alignment with the property's boutique brand, ensuring all Food and Beverage operations contribute to its unique identity.
Qualifications
- Education: Bachelor's degree in Hospitality Management or a related field preferred.
- Experience: Minimum of 5-7 years in Food and Beverage leadership roles, preferably in boutique or luxury hotel settings.
Skills:
- Strong leadership, organizational, and interpersonal skills.
- Proven ability to manage budgets, cost controls, and financial performance.
- Expertise in banquet operations, restaurant service, and beverage program management.
- Ability to maintain luxury service standards in a boutique environment.
- Technical Proficiency: Knowledge of hospitality systems such as POS, event planning tools, and beverage inventory management systems.