Director of Housekeeping - Opal Collection : Job Details

We are looking to add a Director of Housekeeping to our team at Cirque St Armands. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resort's mission. Job Responsibilities:

• Oversea daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to high standards.
• Develop and implement housekeeping policies and procedures to enhance service quality and operational efficiency
• manage the housekeeping staff, including hiring, training, scheduling, and performance evaluations
• Conduct regular inspections of guest rooms, public areas, and back of house spaces to ensure cleanliness and adherence to safety standards
• Collaborate with other departments to coordinate cleaning schedules around events and guest needs
• Maintain inventory of cleaning supplies and equipment, ensuring proper usage and cost control
• Address any guest complaints around cleanliness promptly and professionally
• Order all guest and cleaning supplies ensuring proper inventory on hand at all times.
• Complete any additional tasks assigned
• Assist housekeepers, Housemen, and Supervisors where needed for shift
• Coordinate appropriate projects for department

Qualifications:

• High School Diploma or GED
• Three years of employment in a related position
• Advanced knowledge of the Housekeeping Department
• Able to work a flexible work schedule, including weekends and holidays.
• Excellent guest service skills and oral communication skills.
• Ability to lift to 20 lbs. and carry up to 75 lbs.
• Ability to walk or stand for prolonged periods.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Short Term Disability
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount on Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount