Director of Institutional Data Management and Analytics (Institutional Research Director) - City University of New York : Job Details

Director of Institutional Data Management and Analytics (Institutional Research Director)

POSITION DETAILS

ABOUT JOHN JAY COLLEGE

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) located steps from Lincoln Center at the cultural heart of New York City. John Jay is an internationally recognized leader in educating for justice and committed to the advancement of justice and just societies around the world. John Jay is a Hispanic-serving institution, ranked third in the nation in black student success and a top ten institution for promoting student social mobility. John Jay serves a diverse student body, including nearly fifty percent first-generation college students and historically underrepresented groups.

Founded in 1964, John Jay College prepares its 15,000 students to serve the public interest as ethical leaders and engaged citizens. A public liberal arts institution offering bachelor's and master's degrees, the College participates in the doctoral programs of the Graduate Center of CUNY, offering traditional criminal justice-related programs alongside a robust portfolio of liberal arts and sciences programs. Students can choose from 31 majors, 13 master's degree programs, and two doctoral programs. John Jay College seeks faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

POSITION DETAILS

Reporting to the Vice President for Institutional Effectiveness and Strategy, the Director of Institutional Research provides strategic, managerial, organizational, and operational leadership over the Office of Institutional Research. The Director will manage the institutional data request processes, participate as an active member of institutional bodies, and provide technical and disciplinary expertise to facilitate evidence-based decision-making and promote a culture of inquiry at the College. This individual will work closely with other members of the Institutional Effectiveness and Strategy Division to support strategic planning, assessment, programmatic evaluation, predictive analysis, and regional accreditation. The successful candidate will also lead an office responsible for internal and external surveying, data collection, analysis, dissemination, and the expansion of data visualization, dashboards, and Power BI capabilities.

Primary Duties and Responsibilities

• Oversees the strategic direction and operational management of the College's data management, governance, and analytics functions, ensuring effective leadership and alignment with institutional goals.
• Leads the collection, analysis, and dissemination of comprehensive institutional information to the college community and external reporting agencies, ensuring accuracy and timeliness.
• Provides strategic leadership by collaborating with the Senior Leadership Team, President's Leadership Team, College Governance, and other institutional bodies, supporting decision-making, strategic planning, outcomes assessment, and accreditation processes.
• Ensures the leveraging and growth of innovative institutional analytics practices through data visualization, dashboards, and data mining tools.
• Maintains strategic leadership and accountability for annual institutional and external surveys and compliance requirements.
• Directs a variety of institutional data and analytics systems and resources.
• Provides training and support to faculty and staff regarding institutional research functions, data governance, and compliance mandates.
• Performs related duties as assigned.

QUALIFICATIONS

Bachelor's degree and eight years of related experience required.

OTHER QUALIFICATIONS

• A master's, professional, or terminal degree in a relevant field (social science, data science, computer science, etc.);
• Three or more years of managing professional and/or support staff with a commitment to professional development;
• Experience in a higher education setting, preferably public institutions;
• Expertise in institutional analytics and data governance;
• Documented experience in institutional research;
• Experience with SPSS or SAS applications;
• Proficiency with Microsoft 365 applications and data visualization tools;
• Demonstrated proficiency with R, SQL, or other programming languages;
• Experience with database management;
• A track record of developing and maintaining networks and working relationships with students, faculty, staff, and external constituencies;
• Excellent interpersonal and communication skills;
• A commitment to diversity; and
• Excellent planning, time management, and delegation skills.

CUNY TITLE OVERVIEW

Directs institutional research programs and contributes to academic program planning, evaluation, and related activities.

• Works collaboratively with senior management on assessment issues, including institutional effectiveness measures.
• Designs and oversees research efforts with an institutional scope and assists departments with focused research needs.
• Coordinates program reviews and accreditation reporting.
• Manages institutional research data systems and resources.
• Maintains standard management information and official statistics for reporting.
• Develops procedures to support analytical, planning, and assessment functions.
• Performs related duties as assigned.

Job Title Name: Institutional Research Director

CUNY TITLE: Higher Education Officer

FLSA: Exempt

COMPENSATION AND BENEFITS

$115,333 - 129,310, salary commensurate with education and experience. CUNY's benefits significantly contribute to total compensation, supporting health, wellness, financial well-being, and professional development. We offer health plans, competitive retirement benefits, tuition waivers for CUNY graduate study, and generous paid time off.

HOW TO APPLY

If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the Apply Now button. If viewing on any other website, please follow the instructions below:

-Go to www.cuny.edu and click on Employment .

-Click Search job listing .

-Click More options to search for CUNY jobs .

-Search by Job Opening ID number 29433.

-Click on Apply Now and follow the instructions.

Upload your cover letter, resume, and the names and contact information of three professional references as one document.

CLOSING DATE

The review of resumes will begin on March 10, 2025. The posting closes on March 7, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans, and women to apply. At CUNY, Italian Americans are also included among protected groups. Applicants will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 29433

Location: John Jay College